Black Zero Posted April 19, 2020 Posted April 19, 2020 hello friends im showing some pages see this error [[Template nexus/front/clients/purchase is throwinn error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]] im already useing support tool and desable all plagins and applications etc , but this error not solve , any body tell me about this ??
Black Zero Posted April 19, 2020 Author Posted April 19, 2020 (edited) 19 minutes ago, Adriano Faria said: Show us the log error in your ACP. Error: ErrorException: template_store_missing in /home/urdu/public_html/system/Theme/Theme.php:825 Stack trace: #0 /home/urdu/public_html/applications/downloads/extensions/nexus/Item/File.php(93): IPS\_Theme->getTemplate('nexus', 'downloads') #1 /home/urdu/public_html/applications/nexus/sources/Purchase/Purchase.php(840): IPS\downloads\extensions\nexus\Item\_File::clientAreaPage(Object(IPS\nexus\Purchase)) #2 /home/urdu/public_html/datastore/template_12_6c511ec75446d778c3bc465628a86761_clients.php(3642): IPS\nexus\_Purchase->clientAreaPage() #3 /home/urdu/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\Cache\class_nexus_front_clients->purchase(Object(IPS\nexus\Purchase)) #4 /home/urdu/public_html/applications/nexus/modules/front/clients/purchases.php(109): IPS\Theme\_SandboxedTemplate->__call('purchase', Array) #5 /home/urdu/public_html/system/Dispatcher/Controller.php(85): IPS\nexus\modules\front\clients\_purchases->view() #6 /home/urdu/public_html/applications/nexus/modules/front/clients/purchases.php(72): IPS\Dispatcher\_Controller->execute() #7 /home/urdu/public_html/system/Dispatcher/Dispatcher.php(152): IPS\nexus\modules\front\clients\_purchases->execute() #8 /home/urdu/public_html/index.php(13): IPS\_Dispatcher->run() #9 {main} in /home/urdu/public_html/system/Theme/SandboxedTemplate.php:65 Stack trace: #0 /home/urdu/public_html/applications/nexus/modules/front/clients/purchases.php(109): IPS\Theme\_SandboxedTemplate->__call('purchase', Array) #1 /home/urdu/public_html/system/Dispatcher/Controller.php(85): IPS\nexus\modules\front\clients\_purchases->view() #2 /home/urdu/public_html/applications/nexus/modules/front/clients/purchases.php(72): IPS\Dispatcher\_Controller->execute() #3 /home/urdu/public_html/system/Dispatcher/Dispatcher.php(152): IPS\nexus\modules\front\clients\_purchases->execute() #4 /home/urdu/public_html/index.php(13): IPS\_Dispatcher->run() #5 {main} There was an error communicating with the gateway to retrieve information about the Billing Agreement./admin/?adsess=ff7ef48b6e9c748458a6b6a657c084a9&ap… Administrator 04/19/2020 12:56 AM 4X320/9 There was an error communicating with the gateway to retrieve information about the Billing Agreement. Edited April 19, 2020 by Guru Samrat
Adriano Faria Posted April 19, 2020 Posted April 19, 2020 It’s missing a template. If you already ran the support tool and it didn’t fix it, then I would submit a ticket to IPS.
bfarber Posted April 20, 2020 Posted April 20, 2020 Did you remove Downloads by chance? It seems like you are attempting to view a purchase of a file in Downloads but the templates can't be found. Daniel F 1
Black Zero Posted April 20, 2020 Author Posted April 20, 2020 (edited) 3 hours ago, bfarber said: Did you remove Downloads by chance? It seems like you are attempting to view a purchase of a file in Downloads but the templates can't be found. ok thanks , not remove but just disabled , becoze i'm not use downloads app , after re enable and probm solved , Edited April 20, 2020 by Guru Samrat
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