IPCommerceFan Posted December 13, 2019 Posted December 13, 2019 Hi, So, I installed Redis and configured it correctly as far as I could tell (including updating constants.php), however after some time, my AdminCP popped up a big red "Cache Not Working" message: Quote Cache Not Working Caching is not working correctly. Review your caching method configuration and adjust the settings as needed. I figured "I'll deal with this later", so I set my caching method back to what I was using before. Now the message is still there, and won't seem to go away even after running the support tool several times. I even went so far as to specify - No caching -, with File System as my storage method, and "Cache page output for guests" set to disabled, because that should be a fool-proof way to eliminate any caching issue. If I run the support tool, which clears the cache, I can see that the cache files in datastore are indeed being cleared out and regenerated, and as far as I can tell the site is working perfectly fine. Unfortunately I still have the message, and am just curious if it will go away on its own via some background task running, or if I should be submitting a ticket? Thanks for any insight!
Hexsplosions Posted December 13, 2019 Posted December 13, 2019 Log out of the ACP and back in again. I had this and found out from support that the message does not clear unless you log out and back in. I wasted a lot of time on it. AlexJ, asigno and IPCommerceFan 1 2
IPCommerceFan Posted December 14, 2019 Author Posted December 14, 2019 That did it! LOL Thanks! Hexsplosions 1
AlexJ Posted July 1, 2021 Posted July 1, 2021 On 12/13/2019 at 6:06 PM, The Heff said: Log out of the ACP and back in again. I had this and found out from support that the message does not clear unless you log out and back in. I wasted a lot of time on it. Thanks! Had same issue! Hexsplosions 1
asigno Posted October 12, 2023 Posted October 12, 2023 OMG. Thanks for this, I've just spent the last hour going around in circles wondering why it wasn't working.
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