pequeno Posted October 23, 2019 Posted October 23, 2019 Hello, I have tried to access my old support tickets and I see that the system has been changed. Now I can't see them. Is there a way to access old tickets?
Sonya* Posted October 23, 2019 Posted October 23, 2019 No. Probably you have email notifications in your mailbox. Then you can view the tickets with direct link from it. I have unfortunately deleted all notifications, so I have no list of support tickets any more. I have also some bugs that are referenced to the older one. But I cannot point to the older one as I do not have ticket number any more. So I have to create entirely new tickets right now 😞 I wish old tickets would be accessible at least as archive. No actions, no new tickets, but just see what has been reported.
pequeno Posted October 23, 2019 Author Posted October 23, 2019 Yes, I deleted all my email notifications, and old tickets are a good help. Unfortunately I will have to open new tickets for things I already asked. Â 1 minute ago, DawPi said: Â Thanks @DawPi
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