SJ77 Posted April 25, 2019 Share Posted April 25, 2019 On my site I have files in my downloads app that were setup to have a renewal even though they should not have. I don’t want any of my files to have renewals. I edited the files to turn off renewals but folks who were already being charged renewals are still being charged renewals. I don’t want them to continue to be charged, how do I stop it? Whats worse is that my test site is ALSO charging folks renewals automatically even with commerce disabled. It’s a disaster. Many folks feeling burned and ripped off (understandably) Can someone help me write an sql query to cancel all existing files renewals please Thank you in advance Link to comment Share on other sites More sharing options...
SJ77 Posted April 25, 2019 Author Share Posted April 25, 2019 I want folks to retain access to files they paid for and never be charged another renewal fee. Link to comment Share on other sites More sharing options...
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