Adriano Faria Posted April 25, 2019 Share Posted April 25, 2019 About This File This plugin will convert posts to tickets (Commerce Support Requests) Requirement: Forums app Commerce app Link to comment Share on other sites More sharing options...
JReviews Posted May 30, 2019 Share Posted May 30, 2019 Hi I just realized that when converting the post to a ticket, an email is not sent to the user letting them know the ticket was created, in a similar way as it's done when a ticket is created manually. Is there any chance of making it work like this? THanks Link to comment Share on other sites More sharing options...
Adriano Faria Posted May 30, 2019 Author Share Posted May 30, 2019 I’ll take a look when I have to release a new version. Link to comment Share on other sites More sharing options...
Adriano Faria Posted May 31, 2019 Author Share Posted May 31, 2019 14 hours ago, JReviews said: I just realized that when converting the post to a ticket, an email is not sent to the user letting them know the ticket was created, in a similar way as it's done when a ticket is created manually. Is there any chance of making it work like this? What's New in Version 1.0.1: Add the ability to send an email to the post author when converting a post to a ticket. Email body will be the post/ticket content. Link to comment Share on other sites More sharing options...
JReviews Posted May 31, 2019 Share Posted May 31, 2019 Thanks, you are the best! I wasn't expecting such a quick turnaround for this and having the switch to toggle the emails is a great implementation. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.