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Convert Post To Ticket


Adriano Faria
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  • 1 month later...

Hi 

I just realized that when converting the post to a ticket, an email is not sent to the user letting them know the ticket was created, in a similar way as it's done when a ticket is created manually. Is there any chance of making it work like this?

THanks

 

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14 hours ago, JReviews said:

I just realized that when converting the post to a ticket, an email is not sent to the user letting them know the ticket was created, in a similar way as it's done when a ticket is created manually. Is there any chance of making it work like this?

What's New in Version 1.0.1:

  • Add the ability to send an email to the post author when converting a post to a ticket. Email body will be the post/ticket content.

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