changing default themes outside adminCP

[LiquidFractal]

Does anyone know if it's possible and, if so, where I can go to in the server files to change default themes for adminCP, members, etc?  I can't get into my adminCP right now and I think it might be a matter of switching the default adminCP skin back to "IPS Support" or "Default," and if I can do that through CPanel or something that would be great.

[Joel R]

Is your CSS broken or something?

If you're familiar enough with your ACP even with no theme files, you can actually kind of figure out how to navigate to the Support Tool.  That, or send in an emergency support ticket.

[LiquidFractal]

Thanks Joel....yeah, all I had was a themeless mass of links, but I managed to navigate through it to switch to IPS Default and make it the default adminCP skin, which fixed things.  Previously, I had a slightly modified version of the IP default skin (but don't know why it crapped out).  So now I have access, but I have this strange thing happening now where some images won't load.  Example: on the adminCP signin page, the Invision logo no longer shows above the ID and password fields.  Apart from all this, the live migration of my site has been pretty smooth.

However, I'm not comfortable with this 100% so I wonder if it's possible to do a complete fresh reinstall of the IPS Default and Support themes.  Just in case.

[steve00]

6 hours ago, liquidfractal said:

Thanks Joel....yeah, all I had was a themeless mass of links, but I managed to navigate through it to switch to IPS Default and make it the default adminCP skin, which fixed things.  Previously, I had a slightly modified version of the IP default skin (but don't know why it crapped out).  So now I have access, but I have this strange thing happening now where some images won't load.  Example: on the adminCP signin page, the Invision logo no longer shows above the ID and password fields.  Apart from all this, the live migration of my site has been pretty smooth.

However, I'm not comfortable with this 100% so I wonder if it's possible to do a complete fresh reinstall of the IPS Default and Support themes.  Just in case.

have you run the support tool ?

[LiquidFractal]

7 hours ago, steve00 said:

have you run the support tool ?

Yep - tried once, and nothing changed.  Tried a second time and my theme disappeared again! 🤯

I then tried logging into the adminCP using a different browser.  Again, got no Invision logo; logged in fine, navigated to pages fine, but after a few pages I tried to go to Support and things crapped out again.  In fact, after browsing a dozen pages in my adminCP with no issues, this seems to be confined to the Support page.

I've been advised to upload a fresh 4.3.6 over my existing 4.3.6 and see if that resolves things, so I'm doing that now.

[steve00]

If I recall correctly I found that happened a few times when upgrading via admincp so I now upgrade by downloading files and overwriting previous files via ftp when I upgrade

[LiquidFractal]

On 12/18/2018 at 9:27 PM, steve00 said:

If I recall correctly I found that happened a few times when upgrading via admincp so I now upgrade by downloading files and overwriting previous files via ftp when I upgrade

Yeah, it's happened the odd time in the past, but ever since I relocated my VPS across to the US West Coast here's what happens (as I've been able to isolate it): I can log in to the adminCP and everything works fine.  Go to Support page, fine.  But if I clear the cache, that's when things break.  The links still work and if I click, say, Dashboard I can make it back to the adminCP no problem.  But the Support page is broken until I log out and log in again.

After a fair bit of back and forth with Invision they were unable to reproduce the problem.  It would seem it has something to do with my connection from Australia (I've tried it with a different modem and VPN and different browsers on different computers; no difference).  And this was after uploading a completely fresh set of 4.3.6 files via FTP.

I am He of the Strange Invision Errors. 🧙‍♂️