michalsky394 Posted November 2, 2018 Posted November 2, 2018 Hello. I can not log in to the forum on any phone. Mine has an android. The forum has the latest version 4.3.6 and was installed from scratch and has not been modified. When I want to log in, I write with the wrong data and on my computer, my friends work all but you can not log in on your mobile phone. Previously, the forum was on hosting and domain and was the same problem. Now there is a forum for vps and this problem also occurs. Plugins disabled set basic theme.
bfarber Posted November 2, 2018 Posted November 2, 2018 What error do you get when you attempt to login? If you login to the AdminCP and view the System Logs (you can use live search to find it at the top of the page), is anything logged around the same time? Have you submitted a ticket for technical support?
michalsky394 Posted November 2, 2018 Author Posted November 2, 2018 5 hours ago, bfarber said: Jaki błąd pojawia się przy próbie zalogowania? Jeśli logujesz się do AdminCP i przeglądasz logi systemowe (możesz użyć wyszukiwania na żywo, aby znaleźć je na górze strony), czy coś jest logowane w tym samym czasie? Czy przesłałeś bilet na wsparcie techniczne? Well, when I try to log in on my phone, my own, my mom or my colleague, it says that the wrong data is 100% good. Everything works on the computer, on every browser. I looked at the system logs and it's empty. I logged in to the admin account and I made a new one and I can not log in on the phone. In the admin panel, I have the widget "unsuccessful administrator login" and there is no error that it failed. And when I enter the wrong data on the computer, then there is an error that the login failed. I did not write to the technical department, but I will do it now. Thanks for the answer! 🙂
Joel R Posted November 2, 2018 Posted November 2, 2018 1. Can you log into the InvisionCommunity.com forum on your phone? 2. Do you see any errors messages when you try to login with phone? ("Bad password"?)
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