Error code: 2F176/1

[NastyBoy]

I had a new member attempt to sign up and they got this error message:

"Sorry, there is a problem
We could not locate the item you are trying to view.
Error code: 2F176/1 "

 

I searched here and the last posting was july 2017 saying it was related to clubs.  We have no clubs set up and the member was attempting initial sign-up.  Any ideas out there?

[Faqole]

Is anything else logged in the error log? What was the last change that you did to your forum before this started to happen?

[Mark H]

That error is related to an "out of range exception" in a node.

If that error continues, for signups or elsewhere, please file a ticket to support and we'll be glad to investigate.

[bfarber]

On 9/20/2018 at 6:53 PM, ReaperTai said:

I had a new member attempt to sign up and they got this error message:

"Sorry, there is a problem
We could not locate the item you are trying to view.
Error code: 2F176/1 "

 

I searched here and the last posting was july 2017 saying it was related to clubs.  We have no clubs set up and the member was attempting initial sign-up.  Any ideas out there?

This error would show up when you attempt to view a forum but don't have permission/it doesn't exist/etc. You indicated this was an initial user sign up...were they perhaps following a link and were sent back to the link after sign up (but did not have permission to view the area)?

[NastyBoy]

Sorry for the delay, rl has been crazy lately.  They indicated it would do that when clicked sign-up, have not had any other reports of this issue so may have been on their end.  I attempted to recreate on several machines from diff physical locations and no issues.  Thank you for the response.