The Old Man Posted September 13, 2017 Posted September 13, 2017 In the Social Media Promotion AdminCP page, a message says: Quote You have enabled promotion services, but you do not have permission to promote. You can add permissions via the Permissions tab. Odd methinks, I'm an Admin, so normally I have all permissions by default. Clicking on the Permissions tab shows another message: Quote The following groups all have permission: Administrators Hmm, mixed messages. Somewhat confusing. Does it mean I have permission in IPS as an Administrator but not in any admin permissions to promote in the social media apps?
Tarun Posted September 14, 2017 Posted September 14, 2017 A lot of the Social Media Promotion section is confusing and lacking a good explanation. Do we link our personal accounts or the Facebook/Twitter website pages? The guides even seem a bit out of date, and some have broken images.
Foolboy Posted September 16, 2017 Posted September 16, 2017 It is a mislead error message. You have a full permission to promote any content if you are a member of Administrator group. I am currently working with Facebook page promotion before discovering this misconception too. About linking the community official facebook page / twitter account into social promote option in ACP, I resolve this by creating a separate administrator account in the community who is only able to manage this social promote option in ACP, then link the facebook page business account / twitter account into that admin account. (for Facebook, it require to submit approval to Facebook developer team to grant a graph API permission for this feature too) I agree with you that the guide below is a bit confusing and I have to configure this mostly by myself.
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