Tom S. Posted July 1, 2017 Share Posted July 1, 2017 It would be nice to have the option of creating support departments, which only certain member groups can have access to. So for example, if a member upgrades his membership to premium, he then has access to the premium support department when making a ticket. Link to comment Share on other sites More sharing options...
Stuart Silvester Posted July 1, 2017 Share Posted July 1, 2017 You can associate certain products (say a subscription) with a department and mark it as required. That way, they'll only be able to submit a ticket if they have that product. Link to comment Share on other sites More sharing options...
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