wasserlasser Posted January 3, 2017 Share Posted January 3, 2017 I tried upgrading and got this error Email address or password incorrect. Make sure you are providing the details that you use to log into the IPS Client Area at invisionpower.com/clientarea The info is correct as I can log on to the Client Area here but I cannot upgrade. Any idea why? Link to comment Share on other sites More sharing options...
MADMAN32395 Posted January 4, 2017 Share Posted January 4, 2017 are you the owner or sub-account? Sub-Account's dont have permissions for upgrades. Only the owner can do updates. Link to comment Share on other sites More sharing options...
wasserlasser Posted January 4, 2017 Author Share Posted January 4, 2017 I am an owner and it took about 6 hours to recognize it with clearing cache and all that fun stuff... Link to comment Share on other sites More sharing options...
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