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Error: This Website Does Not Supply Identity Information


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Posted

I just had a security certificate installed.

When I am viewing my site, I see the "lock" image to the left of the URL with a yellow warning sign. When I mouse over it, it says: "This website does not supply identity information." When I click on it, it says

www.turkeycentral.com
Connection is not secure Parts of this page are not secure (such as images).

I contact my host (Hostgator) about this issue, and they said the following:

The warning symbol that you are seeing is basically stating that some of the content, such as images, are not being passed through https, and therefore are considered non-secure items. Unfortunately, this is a coding issue, and not something that we could assist you with. You may need to consider hiring a developer that could assist you with the task.

Is there anything I can do to actually secure my site at this point? Or is there someone out there who can help?

Posted
20 minutes ago, Bendensin said:

I just had a security certificate installed.

When I am viewing my site, I see the "lock" image to the left of the URL with a yellow warning sign. When I mouse over it, it says: "This website does not supply identity information." When I click on it, it says

www.turkeycentral.com
Connection is not secure Parts of this page are not secure (such as images).

I contact my host (Hostgator) about this issue, and they said the following:

The warning symbol that you are seeing is basically stating that some of the content, such as images, are not being passed through https, and therefore are considered non-secure items. Unfortunately, this is a coding issue, and not something that we could assist you with. You may need to consider hiring a developer that could assist you with the task.

Is there anything I can do to actually secure my site at this point? Or is there someone out there who can help?

 

This image links to non https which will give the yellow ! mark - you may find you have more as well

 

Screen Shot 2016-10-17 at 20.25.03.png

Posted

Excellent resource!

Thanks for the assistance, Opentype and Cloud9. I now have a green padlock! :D

The following is for anyone else who has the same issue--this is how I fixed it:

Firstly, none of these problems were caused by Invision Power Community Suite--they were all caused by something I added, and a customized theme, and a third-party application.

Regarding the one advertising image, changing the URL in the block which was calling it fixed the that problem.

I was also using a custom skin. The background images I was using with that skin were linked in the CSS with an "http://" prefix. I changed the css in my custom skin to call the background images from "https://" and that was fixed.

Then, According to a second check at whynotpadlock.com, I still had two insecure items left:

Insecure URL: http://www.turkeycentral.com/uploads/set_resources_7/84c1e40ea0e759e3f1505eb1788ddf3c_flags16.png
Found in: https://www.turkeycentral.com/uploads/css_built_7/20446cf2d164adcc029377cb04d43d17_flags.css.0b477d1b5f1262f47890047e34c9e9d1.css?v=818ce4fff2

Insecure URL: http://www.turkeycentral.com/uploads/set_resources_7/84c1e40ea0e759e3f1505eb1788ddf3c_flags32.png
Found in: https://www.turkeycentral.com/uploads/css_built_7/20446cf2d164adcc029377cb04d43d17_flags.css.0b477d1b5f1262f47890047e34c9e9d1.css?v=818ce4fff2

I couldn't figure out what these might be.

So I went to Admin => Customization => Themes and clicked to edit my custom theme. I searched the theme for "flags16.png" and "flags32.png" found the style sheets which referenced them. There was nothing in the style sheets which had "http://" or any other such link anywhere in them (just a variable for the link), so I just re-saved the style sheets without doing anything to them. This last problem was probably a result of the style sheets being part of a third-party application.

Anyway, after I re-saved the style sheets, I re-ran the check at whynopadlock.com, and found that my site was error-free. And I now have the green padlock.

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