GoAncestry Posted August 21, 2016 Posted August 21, 2016 I just upgraded this morning to 4.1.14.1 and the forum presentation changed. I no longer can display the image blocks that were on the page prior to the upgrade. Also, when I try to use the manage blocks on the left it does nothing, so I cannot get the images back. Another issue is I also cannot use my USER pull-down at top right from the main forum page. I cannot go to the admin CP therefore unless I move to the gallery tab. On main forum page Manage block doesn't work, User pull down doesn't work navigation bar pull downs don't work When trying to use these buttons the browser changes to "http://www.goancestry.com/forums/#elUserLink_menu" and nothing happens when clicked Don't know what is causing the issue, but the newest upgrade seems to be the culprit.
GoAncestry Posted August 21, 2016 Author Posted August 21, 2016 I wanted to provide this follow up. After ~ 1 hour the forum main page functionality has returned. I am not certain if items were processing in the background, but all functionality seems to be working as expected now.
CP_User Posted August 21, 2016 Posted August 21, 2016 Clearing the cache usually cures this issue through the support function (at least for me), in case you get the same issue again.
Aetherdan Posted August 8, 2017 Posted August 8, 2017 Resolved this issue by using the support feature to clear cache, occurs when theres badly cached data, usually after a upgrade.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.