August 21, 2016 in Feedback
I just upgraded this morning to 18.104.22.168 and the forum presentation changed. I no longer can display the image blocks that were on the page prior to the upgrade. Also, when I try to use the manage blocks on the left it does nothing, so I cannot get the images back. Another issue is I also cannot use my USER pull-down at top right from the main forum page. I cannot go to the admin CP therefore unless I move to the gallery tab.
On main forum page
Manage block doesn't work,
User pull down doesn't work
navigation bar pull downs don't work
When trying to use these buttons the browser changes to "http://www.goancestry.com/forums/#elUserLink_menu" and nothing happens when clicked
Don't know what is causing the issue, but the newest upgrade seems to be the culprit.
I wanted to provide this follow up. After ~ 1 hour the forum main page functionality has returned. I am not certain if items were processing in the background, but all functionality seems to be working as expected now.
Clearing the cache usually cures this issue through the support function (at least for me), in case you get the same issue again.
Resolved this issue by using the support feature to clear cache, occurs when theres badly cached data, usually after a upgrade.
This topic is now archived and is closed to further replies.
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