BN_IT_Support Posted July 27, 2016 Share Posted July 27, 2016 I have an intermittent issue on my site in that if someone tries to login using the login popup menu, instead of being loved in they seem to be redirected to the main login screen and have to repeat the process. It happens to me sometimes so I know it isn't a username and password issue but I can't think what it might be. Has anyone else come across this please? Link to comment Share on other sites More sharing options...
Apfelstrudel Posted July 28, 2016 Share Posted July 28, 2016 I also had this issue a couple of times in the past but I can't reproduce it. Link to comment Share on other sites More sharing options...
TSP Posted July 28, 2016 Share Posted July 28, 2016 I've also seen and heard about this. Quite impossible to debug. Link to comment Share on other sites More sharing options...
BN_IT_Support Posted July 28, 2016 Author Share Posted July 28, 2016 I was afraid of that. Link to comment Share on other sites More sharing options...
BN_IT_Support Posted July 28, 2016 Author Share Posted July 28, 2016 It seems to be that the popup login is actually logging people in okay, it is just that having done so it is redirecting them to the main login page rather than the homepage. Link to comment Share on other sites More sharing options...
TSP Posted July 29, 2016 Share Posted July 29, 2016 18 hours ago, Edward Shephard said: It seems to be that the popup login is actually logging people in okay, it is just that having done so it is redirecting them to the main login page rather than the homepage. Yes, I'm not sure if that's the issue with all the cases I've seen however. I've tried to report to them that the login page should redirect people to the main index if they're already logged in, to avoid any confusion coming up as a result of accidentally ending up at the page when you're logged in, but they seem to treat it as a feature. Not sure the reasoning behind it. Link to comment Share on other sites More sharing options...
BN_IT_Support Posted July 29, 2016 Author Share Posted July 29, 2016 I have a ticket running - I'll let you know anything useful. Link to comment Share on other sites More sharing options...
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