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[Marketplace] Allow us to reply to reviews


Ahmad E.

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Posted

Hello,

can you please allow us (3rd party devs/themers) to reply to reviews?
It is getting quite annoying to not be able to do that. Most of the time reviews also include some kind of feedback/suggestions and I would love to let the user know that I have seen it and accept/deny/consider it etc.

Thanks.

Posted

I agree this would be a nice feature. I also have members that would like to reply more then once to a review but not able too. 

Posted

Allow reviewers to update their review as well. Some reviewers give bad score due to an installation issue or something else. once its corrected in some cases the reviewer cannot retract their comments, then requiring mod to delete their post. then they can't re-review.

Posted

I like this idea, so long as it is limited; you could maybe have a limit of a couple replies per comment and only the reviewer and dev can reply. I say this because otherwise the support threads could become redundant or even worse everything just gets mixed up between the two places -- I still get a lot of value from seeing all of the reviews in one place, free from the kind of clutter that you often get in threads.

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