Chat crash

[dylan-entraide-paysagiste]

 

Hello everyone, sorry for my message I am French man, me just little speaking English : /

Thus, in recent days, a message arrives after Lauch "chat" License ok, license discussion ok, reniew today.

 

Thank you for watching Problem

 

 

[Kjell Iver Johansen]

I had a similar issue - try this..

Admin CP - System - IPS licensekey - Refresh Licensedata.

[dylan-entraide-paysagiste]

On 21/12/2015 at 11:33 PM, Kjell Iver Johansen said:

I had a similar issue - try this..

Admin CP - System - IPS licensekey - Refresh Licensedata.

Hi, thank you for you message

 

 2 day, 5 try message error : 

An error occurred LORs Is Communication With the IPS license server. Please try again later ou contact Support IPS pour more information .  

Help plz :/

[MADMAN32395]

1 hour ago, dylan-entraide-paysagiste said:

Hi, thank you for you message

 

 2 day, 5 try message error : 

An error occurred LORs Is Communication With the IPS license server. Please try again later ou contact Support IPS pour more information .  

Help plz :/

Make sure your server can communicate out to IPS

[Rheddy]

That's not a crash of the chat application nor with the server. If you don't have an active license, you can't use the chat server. The chat application is free up to five users but it does require that you have an active license. If your license is active, then you need to either re-enter your license key, refresh or ask IPS support for assistance.

[MADMAN32395]

On 12/23/2015 at 2:41 PM, Morisato said:

That's not a crash of the chat application nor with the server. If you don't have an active license, you can't use the chat server. The chat application is free up to five users but it does require that you have an active license. If your license is active, then you need to either re-enter your license key, refresh or ask IPS support for assistance.

I'm assuming his key is active due to having the +clients

[Rheddy]

Sometimes a license will expire and users will forget to refresh their license and the Chat application is tied to their active license.

[dylan-entraide-paysagiste]

Hi, Guy, me testing new intallation forum IPB, Soo new problème communication license IPB

Client ovh https://www.ovh.com/fr/

Me contact support french ovh, Connexion TCP ACTIVED (log confirmed)

Ovh I say : 

it is Done A communication problem on board IP Servers. I would advise you to contact Made For more information .

Please help me 

 

[MADMAN32395]

26 minutes ago, dylan-entraide-paysagiste said:

Hi, Guy, me testing new intallation forum IPB, Soo new problème communication license IPB

Client ovh https://www.ovh.com/fr/

Me contact support french ovh, Connexion TCP ACTIVED (log confirmed)

Ovh I say : 

it is Done A communication problem on board IP Servers. I would advise you to contact Made For more information .

Please help me 

 

I would suggest opening a ticket if OVH has already unblocked communication from you to/from IPS. 

[dylan-entraide-paysagiste]

1 hour ago, MADMAN32395 said:

Je suggère l'ouverture d'un billet si OVH a déjà débloqué la communication de vous à / de IPS. 

Hi, OVH told me to do with IPS.

Ovh juste test connexion tcp