Andy King Posted November 3, 2015 Share Posted November 3, 2015 Since the 4.1.2 upgrade I've not been able to post images. The settings are unchanged for storage, and the images are still appearing on amazons3. But the board is doing this: Uploaded Images Upload Failed 2015-11-03 20.59.34.jpg 2.4 mb · Upload Failed AND this: " There was a problem processing the uploaded file. Operation timed out after 4262 milliseconds with 0 out of 1301145 bytes received" in an alert box... Has anyone else experienced any change like this since 4.1.2? It was fine on 4.1.1 I'm pretty sure.. Andy Link to comment Share on other sites More sharing options...
Andy King Posted November 3, 2015 Author Share Posted November 3, 2015 I've raised a ticket with the great support team here and will update/close this thread as reqd. Link to comment Share on other sites More sharing options...
Andy King Posted November 5, 2015 Author Share Posted November 5, 2015 FYI. Issue still with me on 4.1.3 Link to comment Share on other sites More sharing options...
dmckamara Posted November 10, 2015 Share Posted November 10, 2015 same problem Link to comment Share on other sites More sharing options...
Andy King Posted November 10, 2015 Author Share Posted November 10, 2015 Yeah I was told this was fixed yesterday, so i moved from IPB hosting back to my amazon S3, and it got stuck again doing the move, and my communities images fell over. Here's a video link of what happens: Looks like it snarls the URL's up too. So I've raised another ticket. Will keep you updated fellow S3 users.. https://drive.google...1dQajI2cGM/view Link to comment Share on other sites More sharing options...
Andy King Posted November 11, 2015 Author Share Posted November 11, 2015 So... several days later, still stuck... users unable to upload attachments, OR receive email from the site since the recent updates. Link to comment Share on other sites More sharing options...
Andy King Posted November 12, 2015 Author Share Posted November 12, 2015 Interestingly.... the images do upload... if we look at the source of a members failed image post... <p> <a class="ipsAttachLink ipsAttachLink_image" href="//mk2cavs3.s3-eu-west-1.amazonaws.com/monthly_2015_11/DSC_0488.JPG.b04ee583aa15b1122224bb1c14c2ac6d.JPG" rel="external nofollow"><img alt="DSC_0488.thumb.JPG.7d1f1a383559dfdd0bc27" class="ipsImage ipsImage_thumbnailed" data-fileid="140" src="http://www.mk2cav.com/uploads/monthly_2015_11/DSC_0488.thumb.JPG.7d1f1a383559dfdd0bc27a5c20a195e7.JPG"></a> </p> So breaking that out: This url resolves the image: href="//mk2cavs3.s3-eu-west-1.amazonaws.com/monthly_2015_11/DSC_0488.JPG.b04ee583aa15b1122224bb1c14c2ac6d.JPG But this url... http://www.mk2cav.com/uploads/monthly_2015_11/DSC_0488.thumb.JPG.7d1f1a383559dfdd0bc27a5c20a195e7.JPG That is never going to resolve surely? It's pointing back to my domain, not out to amazon? Removing the domain forward and changing to " //mk2cavs3.s3-eu-west-1.amazonaws.com/ " (obviously) fixes this aspect of the problem... so it's domain / url related since the upgrade? Doesn't fix the above jammed / crashed / stalled move in the ACP - but indicative the board is screwing up how it resolves EXTERNAL images. through it's S3 integration.... Link to comment Share on other sites More sharing options...
PalmTalk Posted November 12, 2015 Share Posted November 12, 2015 I'm on 4.1.3.2 and able to upload images from my desktop, but not from iPhone or iPad - and no response yet from support. Link to comment Share on other sites More sharing options...
Andy King Posted November 15, 2015 Author Share Posted November 15, 2015 Here is a video of the problem. Now escalated. It is simply that when you select S3 storage in Admin CP, the board code does not change the thumbnail or IMG URLs to reflect it! https://drive.google.com/a/mk2cav.com/file/d/0B24JBkv958XWaG4yVTU0NEgzY3c/view?usp=drivesdk Link to comment Share on other sites More sharing options...
Andy King Posted November 17, 2015 Author Share Posted November 17, 2015 Still unresolved, escalated. Hoping to hear soon. Link to comment Share on other sites More sharing options...
Kjell Iver Johansen Posted November 19, 2015 Share Posted November 19, 2015 I have the same issue. Seems like the editor don't like filenames like 2015-07-02 19.30.23.jpg Any solution yet? Link to comment Share on other sites More sharing options...
Andy King Posted November 20, 2015 Author Share Posted November 20, 2015 On 11/19/2015, 9:44:24, Kjell Iver Johansen said: I have the same issue. Seems like the editor don't like filenames like 2015-07-02 19.30.23.jpg Any solution yet? Nope// escalated to third level. Has basically killed posts on my board, hope someone is on it! Will keep you updated! Link to comment Share on other sites More sharing options...
Admonstrator Posted November 20, 2015 Share Posted November 20, 2015 On 16.11.2015, 00:16:03, Andy King said: Here is a video of the problem. Now escalated. It is simply that when you select S3 storage in Admin CP, the board code does not change the thumbnail or IMG URLs to reflect it! https://drive.google.com/a/mk2cav.com/file/d/0B24JBkv958XWaG4yVTU0NEgzY3c/view?usp=drivesdk Not only a problem while using S3 ... can't upload pictures from my mobile devices too - but I'm using internal storage. Link to comment Share on other sites More sharing options...
Andy King Posted November 25, 2015 Author Share Posted November 25, 2015 I haven't tried from mobile, but S3 image issue was fixed by 3rd level increasing server memory for the process. This one is resolved in terms of S3... now just to restore nixxed db records from the big upgrade! Andy Link to comment Share on other sites More sharing options...
1EvilC5 Posted March 22, 2016 Share Posted March 22, 2016 On 11/20/2015 at 10:36 AM, Admonstrator said: Not only a problem while using S3 ... can't upload pictures from my mobile devices too - but I'm using internal storage. We're having the same issue. Local storage. Upload from Chrome browser on a desktop/laptop, it works fine. Upload from a mobile (using iphone), it fails. You or anyone else have any idea what's causing it, or an ETA on when it's might be fixed? We're on 4.1.8.1 Link to comment Share on other sites More sharing options...
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