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Unable to download IPB Forum


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We've got a IPB Forum since ten years and after a long moment without a forum we take the decision to reopen our forum and we didn't reactivate our licence since 2011, tonight we reactivate our licence and I'm getting this text when I want to download the new version: "Only the account owner can download the software"

How can we fix this please ?

Thank you.

PS: Sorry for my english.

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