Hey,

 

I'm in the process of doing a test install for a client's site (upgrading them from 3.4.7 to 4.0 RC1) and when trying to enter any key into the upgrader I get 

 

• There was an error communicating with the IPS License Server: name lookup timed out. Please try again later or contact IPS technical support for assistance.

 

Has anyone seen this before?  I understand this may just be our firewall being well.. stupid, so if it Is I'd need to add the IPS license server to our safelist for the time being.

 

 

I have seen this on my local. Luck would have it I just refreshed and it continued without error.

That error usually means the DNS lookup for our license server from your server is failing.

HI Ryan,

 

I figured that much, it's just odd that it's the only thing it's failing on.  What's the license server hostname (Keeping in mind this is being deployed on the same server as the live site, it's just going to be htaccess'd to a private location / restricted by IP)