lostaussie Posted February 17, 2015 Share Posted February 17, 2015 I have upgraded an unused 3.4 site to 4.8 so members of my other forum can use it to learn how it works but when I set up an admin he can not login to the admin panel. In his case he sees a different login than I do and it won't accept his details but I can log in using his details. This is what he sees and the log in I see is different. He has cleared cookies. Any ideas? Link to comment Share on other sites More sharing options...
Adlago Posted February 17, 2015 Share Posted February 17, 2015 You have created a secondary admin password -> ACP->System->Security. Try to disable. Link to comment Share on other sites More sharing options...
lostaussie Posted February 17, 2015 Author Share Posted February 17, 2015 You have created a secondary admin password -> ACP->System->Security. Try to disable.I can not see anything there to disable nor can I recall any type of setting there. Once you set up the security settings the options disappear. Link to comment Share on other sites More sharing options...
Adlago Posted February 17, 2015 Share Posted February 17, 2015 Log in FTPOpen the folder adminDelete files:".htaccess and .htpasswd" Link to comment Share on other sites More sharing options...
craigf136 Posted February 17, 2015 Share Posted February 17, 2015 If you can login to cpanel file manager or ftp to the admin folder, you should see a .htaccess and a .htpasswd - remove them and it should remove the validation request.http://i.gyazo.com/e2ea28087b66c16b688daf15b1ce5e1e.png Link to comment Share on other sites More sharing options...
lostaussie Posted February 18, 2015 Author Share Posted February 18, 2015 Log in FTPOpen the folder admin Delete files: ".htaccess and .htpasswd" If you can login to cpanel file manager or ftp to the admin folder, you should see a .htaccess and a .htpasswd - remove them and it should remove the validation request. http://i.gyazo.com/e2ea28087b66c16b688daf15b1ce5e1e.png Thanks I tried that and now all forums give a 404 error. Link to comment Share on other sites More sharing options...
AndyF Posted February 18, 2015 Share Posted February 18, 2015 What exactly did you delete ?You did only delete the ht* files from *inside* the /admin directory yes ?If you're getting a 404 it sounds like you've removed the /index.php from the forum root directory. Link to comment Share on other sites More sharing options...
lostaussie Posted February 18, 2015 Author Share Posted February 18, 2015 What exactly did you delete ? You did only delete the ht* files from *inside* the /admin directory yes ? If you're getting a 404 it sounds like you've removed the /index.php from the forum root directory. I did make the mistake of deleting the .htaccess from the main directory and have put it back again. Thanks all, problem solved and the other admin can now log in. Link to comment Share on other sites More sharing options...
craigf136 Posted February 18, 2015 Share Posted February 18, 2015 Just for reference purposes. If you have this issue, ensure you haven't password protected the directory from within cpanel, as you'll need to disable that in cpanel as well (or you could get errors as a result) Link to comment Share on other sites More sharing options...
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