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Posted February 17, 201510 yr I have upgraded an unused 3.4 site to 4.8 so members of my other forum can use it to learn how it works but when I set up an admin he can not login to the admin panel. In his case he sees a different login than I do and it won't accept his details but I can log in using his details. This is what he sees and the log in I see is different. He has cleared cookies. Any ideas?
February 17, 201510 yr You have created a secondary admin password -> ACP->System->Security. Try to disable.
February 17, 201510 yr Author You have created a secondary admin password -> ACP->System->Security. Try to disable.I can not see anything there to disable nor can I recall any type of setting there. Once you set up the security settings the options disappear.
February 17, 201510 yr If you can login to cpanel file manager or ftp to the admin folder, you should see a .htaccess and a .htpasswd - remove them and it should remove the validation request.http://i.gyazo.com/e2ea28087b66c16b688daf15b1ce5e1e.png
February 18, 201510 yr Author Log in FTPOpen the folder admin Delete files: ".htaccess and .htpasswd" If you can login to cpanel file manager or ftp to the admin folder, you should see a .htaccess and a .htpasswd - remove them and it should remove the validation request. http://i.gyazo.com/e2ea28087b66c16b688daf15b1ce5e1e.png Thanks I tried that and now all forums give a 404 error.
February 18, 201510 yr What exactly did you delete ?You did only delete the ht* files from *inside* the /admin directory yes ?If you're getting a 404 it sounds like you've removed the /index.php from the forum root directory.
February 18, 201510 yr Author What exactly did you delete ? You did only delete the ht* files from *inside* the /admin directory yes ? If you're getting a 404 it sounds like you've removed the /index.php from the forum root directory. I did make the mistake of deleting the .htaccess from the main directory and have put it back again. Thanks all, problem solved and the other admin can now log in.
February 18, 201510 yr Just for reference purposes. If you have this issue, ensure you haven't password protected the directory from within cpanel, as you'll need to disable that in cpanel as well (or you could get errors as a result)
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