Hexsplosions Posted August 18, 2013 Share Posted August 18, 2013 I've just moved a self-hosted licence back to an IPS hosted service. The service received during the switch has been superb and I was able to get transferred, including a domain switch, in a single day. I have been caught out by the fact that there's no facility to set an e-mail. Unfortunately this means my PayPal email which was @mydomain is effectively useless and I'm struggling to work around this. (short of cancelling subscriptions and changing primary PayPal email address, which is not ideal) I'd like to see either support for email (might be asking a lot) or at least some clear warnings that you don't provide/support an email service. If I had known in advance I would have taken steps to mitigate this in advance. (though it certainly would not have stopped me transferring back) I'm hoping Rhett can sort me out a workaround to get me back in shape via the ticket. As said though, the service during the transfer... superb. :thumbsup: Link to comment Share on other sites More sharing options...
Management Lindy Posted August 18, 2013 Management Share Posted August 18, 2013 You should be able to use forwarders -- if not, please open a ticket and we'll be happy to help. Thank you for your positive words on the transition and welcome back! Link to comment Share on other sites More sharing options...
Hexsplosions Posted August 18, 2013 Author Share Posted August 18, 2013 Thanks Lindy I did ask about forwarders but that didn't seem to be an option... Though I just tested it and it worked. I know CPanel is being removed, will the forwarding continue to work? Link to comment Share on other sites More sharing options...
HeroPlayer Posted August 18, 2013 Share Posted August 18, 2013 Did you try using sub email domains? Because they often need time get applied. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.