Jelly Belly™ Posted August 8, 2013 Share Posted August 8, 2013 I've only recently upgraded to 3.4.5 and I'm really starting to wish I hadn't bothered due to the amount of unneescary work it's causing me Lots of my members can no longer use the forum properly due to problems with mobile devices On Android devices, firefox, opera and chrome, probably the three most popular browsers out there dont work properly using the default skin or the mobile skin, no buttons on the post screen, no smilie options in the post editor ( which is just bloody awfull by the way) and no way to upload to the gallery either Members using Cult Of Apple products are experiencing usability problems too I'm sure I can't be alone with these and other issues, can anybody suggest a work around untill IPB 4.0 rolls out, assuming I have any members left by then Link to comment Share on other sites More sharing options...
CnCNet Posted August 8, 2013 Share Posted August 8, 2013 The issues sound skin related, which if you upgrade your board, most likely you will need to update your skin according to change logs. Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted August 8, 2013 Author Share Posted August 8, 2013 The issues sound skin related, which if you upgrade your board, most likely you will need to update your skin according to change logs. Invision tech support did my upgrade, my skin is based on the default skin, the only changes made to it are colours in the .css the issues arise also in the default skin Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted August 8, 2013 Author Share Posted August 8, 2013 also, the issues exists on this forum when using my mobile too, both in the mobile skin and the default skin Link to comment Share on other sites More sharing options...
CnCNet Posted August 8, 2013 Share Posted August 8, 2013 Tried a template tools > recache skin set, rebuild skin data html/css etc? Link to comment Share on other sites More sharing options...
Tom Christian Posted August 8, 2013 Share Posted August 8, 2013 Check out my hook >IPB Responsive if you want a better mobile browsing experience :). Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted August 8, 2013 Author Share Posted August 8, 2013 as i saïd, the problem occurs on this forum too thé post screen is just a blank box using Firefox on my HTC one Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted August 8, 2013 Author Share Posted August 8, 2013 Check out my hook >IPB Responsive if you want a better mobile browsing experience :smile:. Thanks, will it solve the problems I've just shown in the screen shot above ? Link to comment Share on other sites More sharing options...
Tom Christian Posted August 8, 2013 Share Posted August 8, 2013 Thanks, will it solve the problems I've just shown in the screen shot above ? Not the blank box, because the WYSIWYG editor is disabled for mobile devices. I have a live demo here if you want to see it in action: http://ipbdev.tomchristian.co.uk Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted August 8, 2013 Author Share Posted August 8, 2013 Not the blank box, because the WYSIWYG editor is disabled for mobile devices. not all mobile devices ? On my HTC One using the default browser that shipped with it, the editor works fine on my default skin (based on Invisions default skin) if i switch to the mobile skin then I just get the blank box Same device using Chrome in the default skin and the buttons don't show in the editor Same device using Firefox in the default skin and the buttons don't show in the editor Same device using Opera in the default skin and the buttons don't show in the editor Same device using Dolphin in the default skin and the buttons DO show in the editor, but only after I go into settings and change user agent from Android to Desktop I've found through my members that changing user agent on Samsung devices works also, but on other devices this doesn't work and its not just my forum, the exact same happens here too Link to comment Share on other sites More sharing options...
bfarber Posted August 8, 2013 Share Posted August 8, 2013 We intentionally sniff for a mobile device and disable the full WYSIWYG editor due to usability issues with it in the one release where it was enabled. You may find combinations of user agents (i.e. by changing your user agent or switching browsers) that happen to not be blocked, but if the software decides that you are using a mobile user agent it disables the editor. Additionally, it is disabled on the mobile skin (as the only devices hitting a mobile skin are mobile devices effectively). This is not a bug and not something that recaching skins is going to change. It is done on purpose, I'm afraid. We will support the WYSIWYG on mobile devices in 4.0. Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted August 15, 2013 Author Share Posted August 15, 2013 Not the blank box, because the WYSIWYG editor is disabled for mobile devices. I have a live demo here if you want to see it in action: http://ipbdev.tomchristian.co.uk will it make my site usable for people using apple devices ? at the moment I have several members complaing that they cant post or upload photos using iPad/iPhone/ and apple laptops :mad: this is causing me huge problems Link to comment Share on other sites More sharing options...
Tom Christian Posted August 15, 2013 Share Posted August 15, 2013 will it make my site usable for people using apple devices ? at the moment I have several members complaing that they cant post or upload photos using iPad/iPhone/ and apple laptops :mad: this is causing me huge problems Yes, responsive design is intended for all modern mobile devices. Get them to check my demo board if you want :) Link to comment Share on other sites More sharing options...
Jelly Belly™ Posted September 8, 2013 Author Share Posted September 8, 2013 Yes, responsive design is intended for all modern mobile devices. Get them to check my demo board if you want :smile: I did, but due to new registrations being closed it wasn't possible to actualy try any functions beyond normal navagation! anyway, I've now bought your app and have posted some problems in your support topic back on topic can anybody tell me how ipad and iphone users can post their gallery photos into a post ? I've been telling them they should use the insert media button on the post screen, wrongly it seems as that doesn't work for the most popular tablet and mobile device on the planet even though the advertising spiel says otherwise :whistle: So I then suggest they used the share links but it seems they are not able to copy and paste those either ? I'm really starting to wish I hadn't upgraded from 3.1 now, since upgrading our vistors have dropped off considerably and so have the amount of posts made each day and from feedback recieved it seems to be the lack of mobile support thats caused it :sad: Link to comment Share on other sites More sharing options...
MathewC Posted September 8, 2013 Share Posted September 8, 2013 No where does it say that the mobile version is a fully compatible version which has full forum functionality. That will not happen with 3.x series. Its the way the core is coded. Before you updated you should of contacted IPS for any concerns such as this, so the lesson you've learnt is to do your research, or better research before updating. Link to comment Share on other sites More sharing options...
bfarber Posted September 9, 2013 Share Posted September 9, 2013 I did, but due to new registrations being closed it wasn't possible to actualy try any functions beyond normal navagation! anyway, I've now bought your app and have posted some problems in your support topic back on topic can anybody tell me how ipad and iphone users can post their gallery photos into a post ? I've been telling them they should use the insert media button on the post screen, wrongly it seems as that doesn't work for the most popular tablet and mobile device on the planet even though the advertising spiel says otherwise :whistle: So I then suggest they used the share links but it seems they are not able to copy and paste those either ? I'm really starting to wish I hadn't upgraded from 3.1 now, since upgrading our vistors have dropped off considerably and so have the amount of posts made each day and from feedback recieved it seems to be the lack of mobile support thats caused it :sad: I must have missed it - can you point me to the text on that page that indicates they can post photos by using the insert media button? Unfortunately, in 3.x uploading files from a mobile device is disabled. This has changed in 4.0. Link to comment Share on other sites More sharing options...
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