Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt November 11, 2024
The Old Man Posted July 28, 2010 Posted July 28, 2010 Hi, I don't know about other Admins, but I frequently get people (mostly new members), who e-mail a reply directly to an e-mail notification of say a new PM or someone adding them as a friend, sent to me. They seem to get the e-mail notification and then reply to the e-mail, which makes its way to my board's e-mail address, and then onto me. When its a PM reply that contains a copy of previous replies, its a privacy issue. Could this be handled in an improved way? Thanks!
Biker.GA Posted July 28, 2010 Posted July 28, 2010 What I've done is set up a "null" email address for system generated messages. Any replies go to the "null" mailbox which are immediately deleted. If users can't read the "Do not reply" line in the email, well...... :D
tAPir Posted July 28, 2010 Posted July 28, 2010 I moved the "PLEASE DO NOT REPLY DIRECTLY TO THIS EMAIL!" to be the first line and added "This is a board notification." I did that by searching the language file for PLEASE DO NOT REPLY DIRECTLY TO THIS EMAIL! and edited the file where it was found. I delete any that find their way into my inbox now :)
Hunting insects... Posted July 28, 2010 Posted July 28, 2010 Often happens and I usually send a polite reply. If members are incapable of understanding "PLEASE DO NOT REPLY...", then any privacy issues are their problem.
The Old Man Posted July 29, 2010 Author Posted July 29, 2010 Editing the template is a good idea, so is the e-mail address idea of Biker. I might set up an e-mail address with an automatic reply to remind them again. Is the board's incoming or outgoing e-mail address and would it affect any other functionality of the board?
Biker.GA Posted July 29, 2010 Posted July 29, 2010 Set up your "null" address and then in AdminCP, change the outgoing address only. :)
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