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Posted

I have now added PM notifications as well as email notifications for new topics etc. Since it appears that I do get PM notices, I want to see if that portion works.

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Posted

%7Boption%7D

I also cleared FF cache, deleted Invision cookies, which were reset on my next login, logged out, logged in.....I have no idea what else can be done....

Posted

Further update.

I set my alternate account to immediate notifications and it worked like a charm.

This account I have reverted the settings as per originally set. Inline did not work either.

Must be account-related.

Posted

Must be account-related.




Based on my own experiments, I believe that could be the case. We are renting a hosted community and am not a contributor, and what I see is different from people with contributor badges (for instance).
Posted

Based on my own experiments, I believe that could be the case. We are renting a hosted community and am not a contributor, and what I see is different from people with contributor badges (for instance).




That is a different matter. What is being discussed is email notifications which worked prior to the preview. So far the problem is affecting at least three members.

Access to forums is not the same Alyernates do not have access to the Lounge etc.
  • Management
Posted

Thanks, so to clarify, immediate notification is OK, but delayed / digest isn't being sent. Sounds like a bug. I'll investigate Monday.

Sphinx is running the delta indexes again, so VNC and Active Content should now return results.

Posted

@Matt:

Not quite. I use immediate notifications exclusively. They are working at my alternate account 'sunrisecc1'. They do not work for my account 'sunrisecc'. In addition, changing to PM or Inbox notification had no effect. I do receive notifications about PMs and also if one of my posts was quoted. Tracker is working fine.

Hence to track this topic, I am using the notifications set by my alternate's account. It is better than no notification.

Posted

Well, that's odd. Is your email being routed by IPS also?




Yes, I am hosted by Invision. However my alternate is on the same domain as I am and his notification works.
Posted

PM notifications by email have been working fine for me and I've had a couple sine the upgrade here to 3.1. What's not working for me is: View New Content, Mark Board as Read and Today's Active Content.

3DKiwi

Posted

PM Notificatiions are not the problem. You are correct that they are working since the upgrade. What is not working for at least three of us is the notifications of new topics/replies. This was marked as Cannot Reproduce in the tracker when I reported it.

Your other topics have been acknowledged in the tracker and elsewhere.

Posted

Just created a new profile to see, if it'll work, so someone please reply.
I'd like to see, if email notification will work in my new profile.

  • Management
Posted

If it's a global problem, then it will affect everyone. I appreciate the testing. I am investigating the issue now.

  • Management
Posted

It appears fine in testing.

I shall perform some debugging later on this board. As a side note, have you checked your spam filters / junk folders? We changed the outgoing email address for the board when we upgraded so any whitelists you have will no longer work.

Posted

I have added invisionpower.com to my whitelist to no avail.

The alternate account uses the same domain and hence rules in CPanel as my address. I am getting the notifications for the alternate account. I have checked my junk mail folder and there is nothing. The mail for my alternate contact and the mail for me both are picked up via the same computer and program. I do get the tracker notifications and also from the company blog.

  • Management
Posted

Hello,

I took a look in our DB and it seems that you have notifications set to 'inline' for topic and reply notifications:

( [selected] => Array ( [0] => inline ) ) [new_reply] => Array ( [selected] => Array ( [0] => inline ) )

[new_topic] => Array

















Can you go here: http://community.invisionpower.com/index.php?app=core&module=usercp&tab=core&area=notifications and check your settings, please?

This is what I have set:



Can you take a screen capture and upload it please?

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