marcus0263 Posted October 21, 2007 Share Posted October 21, 2007 I just wanted to throw out some well deserved kudo's. In todays world of increasing prices for substandard service that has become so prevalent I must say it's rather refreshing to receive not only acceptable, but outstanding service. Since buying IP.Board a couple of months ago I've had to open up three tickets. Not only the professionalism but the quick resolution to each ticket was refreshing. I didn't receive any "I feel your pain, do you need a hug?" or "Please upgrade the latest driver" canned response. What I did receive was a quick reply, identification of the problem with even an offer to fix it for me. Well the answer I received was enough for me to resolve the issues without delay, I appreciate that very much.My hat goes off to your support personnel especially "Jasonl" and "Josh Harris", they both did an outstanding job for the tickets I opened.Cheers Link to comment Share on other sites More sharing options...
Brian Garcia Posted October 27, 2007 Share Posted October 27, 2007 They kick arse huh ;) ? Link to comment Share on other sites More sharing options...
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