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Can't login to client area and not getting reply to my support ema

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Title explains it, are any mods on this board able to support me?

I cant login to my account on the client side to download the forum software.

I tried to change my email address, it logged me out and then complained I was trying to login with an incorrect password, i have sent 2 emails to support and sales within over a week and no reply.

I have paid for this software for over a year, I seem to just be getting no support what so ever.

This is really dissapointing support, im not getting any replies to my emails and customer service never answer.

Our customer service reps are online right now - try calling again. I can't imagine why you didn't reach someone before, but I can see the guy who would answer at his desk right now. :)

As for the emails, Charles indicated as of last night there were none open in Customer Service, so we either didn't receive it, or you didn't receive our response.

Thanks for your reply, I can't ring right now unfortunately because i'm at work, however I have emailed sales@invisionpower.com again and recieved a standard email that my ticket has been received.

This is the URL given in the ticket to respond http://www.invisionpower.com/customer/?mod...p;ticket=403815 but unfortunately I cannot go there because I can't login.

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