Anna_Hawkins Posted December 26, 2006 Share Posted December 26, 2006 Since I read from News but I can't see any purchase options or detail about this product. I submitted ticket and support replied it cost $50 but not further information on it.Thank you for reply. :rolleyes: Link to comment Share on other sites More sharing options...
Ziv Grosu Posted December 26, 2006 Share Posted December 26, 2006 I didn't understand your problem. You cannot read the text? Link to comment Share on other sites More sharing options...
Anna_Hawkins Posted December 26, 2006 Share Posted December 26, 2006 No I mean I can find no information about IP.Downloads in anywhere.It said it is released in News.But when I look in IPS Community, in New Purchases, or in this forum I can't see anything about IP.Downloads. (e.g. What can it do. How to purchase. etc. .... I can see only other products.) Link to comment Share on other sites More sharing options...
stobbo Posted December 26, 2006 Share Posted December 26, 2006 I take it your a current IPS Customer. If so you can view it in use at IPS Beyond, otherwise you'd want to get in contact with IPS. Link to comment Share on other sites More sharing options...
Anna_Hawkins Posted December 26, 2006 Share Posted December 26, 2006 I take it your a current IPS Customer. If so you can view it in use at IPS Beyond, otherwise you'd want to get in contact with IPS.Is it the same of Downloads Module in IPSBeyond?Even though I'd like to know further such as if I can use FTP to upload a GB of file, if I can set a group to manage the downloads.. etc.Just doubt if this is the product of IPS. and it is released. Why I can't find it in where it should be (i.e. IPS Community, New Purchases) and why no one mentioned it except in the News thread.) And if it is official IPS Product it should not be in IPSBeyond.P.S. My support ticket asking about this is still leaved opened without a new response. Link to comment Share on other sites More sharing options...
Mark Posted December 26, 2006 Share Posted December 26, 2006 Hi Anna,IP. Downloads is the downloads module on IPSBeyond.I spoke with Brandon (the developer of the product) a littlw while ago, he says there is no demo, however you can see the front end on IPSBeyond, the documentation here (which lists the feature set) and screenshots of the ACP on his blog at IPSBeyond.The product is released and supported but I believe they are building the pages for their website presently.You're ticket will get a response soon, I expect it will be forwarded to Brandon who'll answer all your questions. Remember - they're closed until wednesday. To purchase, just submit a ticket and ask them to invoice you. It is $50 for the first year, and I believe, $20 per year thereafter.If you're in the US, why not call and ask to speak to Brandon personally?Have a nice day,P Link to comment Share on other sites More sharing options...
Anna_Hawkins Posted December 26, 2006 Share Posted December 26, 2006 Thank you Professor P. ^_^ These features sound good to try.If you're in the US, why not call and ask to speak to Brandon personally?I'm not in US ^^'Oh and I forgot this is holiday because my country it is not. Thank again anyway. Link to comment Share on other sites More sharing options...
stobbo Posted December 26, 2006 Share Posted December 26, 2006 Is it the same of Downloads Module in IPSBeyond?Even though I'd like to know further such as if I can use FTP to upload a GB of file, if I can set a group to manage the downloads.. etc.Just doubt if this is the product of IPS. and it is released. Why I can't find it in where it should be (i.e. IPS Community, New Purchases) and why no one mentioned it except in the [topic="230902"]News[/topic] thread.) And if it is official IPS Product it should not be in IPSBeyond.P.S. My support ticket asking about this is still leaved opened without a new response.IPS Beyond use IP.Download. I cannot answer anything specific as I do not own IP.Download. However I would reccomend opening a ticket with IPS or posting in the Chit Chat forum on IPSBeyond.This product is a IPS Product however it does not have a page on the site yet, along with the Community Suite. Rikki has informed us it will come soon though.If you have any further questions feel free to PM me, or post in this topic.Stobbo Link to comment Share on other sites More sharing options...
Anna_Hawkins Posted December 28, 2006 Share Posted December 28, 2006 How long does it takes for a ticket to get reply? If count my last open this is more than 3 days since I submit. Link to comment Share on other sites More sharing options...
Working4computers Posted December 28, 2006 Share Posted December 28, 2006 Our offices will be closed December 23-26, 2006 in observance of the Christmas holiday. Offices will reopen December 27 as normal. We will again be closed January 1, 2007 in observance of New Year's Day. Support tickets will still be answered during this time however phone support will be unavailable.Just remember they have four days of tickets to catch up on. Link to comment Share on other sites More sharing options...
bfarber Posted December 28, 2006 Share Posted December 28, 2006 I just returned to work today. I'll handle all tickets as soon as possible. Thank you for your patience! Link to comment Share on other sites More sharing options...
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