Please don't jump to conclusions that IPB itself was hacked. :) There are dozens of possibilities. If the owner believes it was IPB itself that was compromised, they are certainly free to submit a ticket and we will assist them to the best of our ability in tracking down how the hacker got in and what damage was done exactly.
No, and I do appreciate that. I should've mentioned that in my post - I think everyone would have been more upset if there had been absolutely no avenue to move aside from purchasing a whole new licence!
I like the security that my perpetual gives me. I know that's kind of ironic as I bought a perpetual instead of a yearly licence and IPS could've folded a year in and I'd have lost money (but thankfully, that didn't happen!), but I like the fact that I can log in at any time, no matter what my current financial state is (which is currently dire - thanks recession) and I am always able to upgrade my software so that my board is as secure as it can possibly be.
I understand that the spam service is a subscription type service, so once your support ended, so would the service? So I understand that if my financial situation decreased further and I was unable to renew the service, it would leave me open to being unprotected by the service - but I do see the spam service as an added benefit and therefore, not quite as important as having access to the latest software.
I'm not sure I'm saying it clearly (I've had a very long day, sorry) but if push came to shove, I would hold the software in higher regard than the extra services - so risking my access to the software in return for the services concerns me. I know I'm looking on the bleak side - as it shouldn't be a risk, and it'd be great if I could be completely sure that I could afford the service renewal year in, year out - but just in case I can't, it would worry me to move.
From another slightly pessimistic point of view, what if I don't get on with the service? In that scenario, I will have given up my already-paid-for updates to the software for a few months with a service that I would no longer use.
I will think on, but those are my knee-jerk concerns. :)
That argument is on pretty shaky ground. You might, in that case, start charging extra for FURLs, AJAX skins, or any other progression in the software... as far as I'm concerned, my license entitles me to use IPB and it's features in all future versions, forever... You're moving the goal posts in order to sheppard legacy customers into your newer pricing bracket...
... and yes, I do pay my annual support fee already.
Energizer got a reaction from Tarun in Introducing Spam Monitoring Service
Energizer got a reaction from Tony in Introducing Spam Monitoring Service
