pisaldi

Couldn't they simply import the ical themselves to the calendar if ical was supported? Why would they need to send it to you to import?

They should be able to import themselves a CSV... not everywhere is used Apple, nor ical...

I didn't know of ical until some minutes, and here Apple is already expensive in front of a normal PC... so the percentage of Apple is very low...

The big majority of people here make their calendars in Excel, and if they don't know how to export to CSV they allways can send the webmaster the Excel and he export to CSV and then import the calendar which will be quicker than import manually the calendar...

Importing CSV seems almost pointless. I'd prefer to just go ahead and do iCal/vCal if we were to bother.

But assume there are more than 50 users who can send you their own calendar and you want to merge all calendars... if you make entering manually to them, they will not send the calendars to your web... if they send calendars digitalized is a hard task, so a must search for a method for importing them...

I'm searching somebody who wants to make a Calendar mod more complete than the one offered by IPS, and until now... nobody... :(

And, obviously importing CSV could be a great feature...

Already a topic for when 3.0.2 will be released.

When will 3.0.2 be released?

But to answer your question, no sooner than next week. I'm guessing Thursday at the earliest but could be the week after that.

I'm sure they will release something next thursday... perhaps CCS... :thumbsup:

It will be their present for my birthday... an important bithday for me !!!.... I will be 40 !!!!!!!!!!!!!! (w00t)

Lindy, what about something where the user can check off a list of things that match their problem..

Please choose from the list what best matches the issue you are having.

( ) Is your board offline, inaccessible or giving errors?

( ) Are you having a problem getting into the AdminCP?

( ) Has your board been hacked, attacked or in some other way compromised?

( ) etc

( ) None of the above.

Picking the wrong item from the list can cause delays in your ticket.  If you are unsure of what to pick, then pick none of the above.

I think that it's CPanel that has a hel system like that and if you don't find the answer in the sugested help, you can leave the question...

And this could reduce the volume of work for tickets...

But there would be another work, which would be making good and huge databases of explanations and videos of lots of frequently asked questions... :thumbsup:

I will think on, but those are my knee-jerk concerns. :)

Totally agree with what you're saying... :thumbsup:

When the Perpetual licenses were offered, there was no Standard license. So no, we never said they were identical to the Standard ones because the Standard ones didn't exist back then.

It had no special name... is was only a license...

--> New Order --> 10/07/04 --> $69.95

Renewal: Invision Power Board Yearly License --> 10/07/05 --> $69.95

It was a yearly license...



But, better wait one or two days as Matt says... :thumbsup:

I think it was around $150 when yearly licenses were about $60. I know I paid $200 or more for my lifetime license when it was available. I don't recall the exact amount.

If you want to know how much did you pay, you must go your "Client Area" to "Your Invoices" and there you will find a history of ALL they invoice you've paid to IPS...

And that's very useful for remember things... :thumbsup:

Just curious, how much did those Lifetime and Perpetual licenses cost when they were available?

..Al

--> New Order --> 10/07/04 --> $69.95
--> Upgrade to Perpetual License --> 10/24/06 --> $115.05

This is what paid when upgrading from standard..

And this is what paid buying directly Perpetual

--> Invision Power Board Perpetual License --> 09/27/06 --> $185.00


I don't know lifetime...


Regards from Barcelona

However, for perpetual and lifetime license holders, that is all that your license entitles you to. I am really not sure why this seems so upsetting to everyone. :unsure: You purchased a product that included a license. That license said "you can continue to obtain updates and technical support". That is all that your license granted you. And we are honoring that.

The standard license, on the other hand, has a different structure. The fees associated with the standard license cover updates, support, and future services and products IPS may make available.

I think that's not true at all...

When Perpetual licenses were offered you said there were identically to standard ones and the only difference was in the price of the yearly support...

That's the reason it was justified to pay the amount it costed to have it... because paying every year the support you should have 6 years of support standard license ($120/$20=6 years)...

But, in my opinion the problem is that if IPS creates a service which cost money you can logically make to pay it... but such as you do with IP.Blog, IP.Gallery and IP.Downloads and as you will do with IP.CCS...

But don't create differences... do you feel is too low the $30 fee for support so increase to $40 or $50 and give the service to those who have support... but don't create the difference... please!!!

I think we are not second division customers...

Calm yourselves :lol:

We are working on options ... just give us a few days :)

NICE !!! :thumbsup:

We are discussing options internally to allow for those on Perpetual or Lifetime licenses to work into a solution without feeling like they are "losing out" on anything. We will update everyone once we come up with something. In the interim, just have a small slice of patience and understanding while we look into options. Thanks!

These are FANTASTIC news...

At the end you'll do what will be more useful for your company...

But at least, you are listening us... the customers !!!

And that's very important for the success of the company... :thumbsup:



Thanks for reading
Regards from Barcelona

I don't like that. Yes I'm a little biased since I have a Lifetime license, but I think that the Lifetime license shouldn't be excluded because the terms of it are the same as a standard license except that it's "forever" instead of limited to 6 month windows.

With Perpetual, the license holder should be allowed to get it when they are in +Active status (ie, paid $30/year).

I know that IPS wants to convert those into standard licenses, but I think that's a bit shameful to try to reword or reclassify things just to do it.

I see this the beginning of try to convert Perpetual Licenses in standard licenses...

Services like this did not exist several years ago when those old licenses were available. That is why we switched to the Standard license type so we could offer more than just "technical support" like we did before.

We are not taking anything away from Perpetual or Lifetime license holders and are keeping our promises to them as they were made at purchase time.

There weren't availabe Manage Languages... a new feature and others features...

You were promised lifetime support and upgrades and that promise has been kept.

This service is not support - it is new service that we never promised or announced or even mentioned before.

There are of course costs involved with maintaining this service and so it has been made available only to holders of a current, active license.

You are of course welcome to remain on the license you purchased, with the terms that were promised to you at the time, or pay for this new service :)

The problem for the future will be what do you consider service or part of the program...

There's a difference between these features of the software you mentioned and this new service: those don't require IPS to have the additional expense of running a new server to store this central repository. If IPS has to be the ones to build and maintain this system, and pay for anything involved in keeping it running, then it makes sense that only those who are still actually regular paying customers get access to that.

I understand very much the need of pay the cost of your service... But I don't agree who you want to pay this service...

I fear you may be making an apples and oranges comparison, but allow me to note that this is a service -- a hosted service which incurs ongoing, real costs. It is not a software feature such as the FURLs.

Yes, and obviously it has a cost...

Naturally, we've made a commitment to all lifetime and perpetual license holders and we're very pleased to honor that commitment. We've never held back built-in features, nor do we intend to. You've received all updates as promised and will continue to do so. Unfortunately, we're not able to offer everything we do or will do as part of that initial license purchase as I'm sure you can understand and appreciate.

But, if it's a service why do you try that only part of your customers pay for it ???... the reasonable would be all pay for it...

We're certainly not trying to force people away from lifetime and perpetual licenses - they were both fantastic license offerings and you're free to enjoy the benefits for as long as you'd like. At the same time, it's worth noting that they are indeed former licenses that are no longer offered. While the benefits will remain the same as at time of purchase, we will not be adding anything to them, moving forward.

Yes that's right... I'm not interested in that service... I have perpetual with Blog, Gallery and support (fantastic one!!!)... but I a Perpetual license customer want to try the service must change their license and if after a year don't need or like that service he can't recover his license so he loss his "privileges"... I think it would be better to increase the price of support (for example)

Perpetual license holders currently pay $30 for 12 months access to support and downloads whereas standard license holders pay $25 every 6 months. For those perpetual license holders who wish to use the service then converting the license is probably cheaper than paying for the service independently (if we chose to do that). It's only an extra $20 a year or $1.67 a month.

When I bought my IPB License it was much cheaper than now ($69,95) then I upgrade to my Perpetual License ($115,05), then you make the price increase because you're giving more features to the software...

Alternatively (if it was really about the money), you could have simply given us an option to keep our licenses but pay $50/yr instead of $30/yr for these additional benefits. Call it an "extended support level" or something. You haven't done that either. The only conclusion one can be make is that you want to force people out of their old licenses and get even more money out of them. I find this incredibly disappointing.

I believe that this will be the best solution...

Please understand this basic concept: we are not 'stripping features' for legacy licensed customers. We will not do that. We have a duty to uphold the terms of your license and we continue to do so willingly. It is a brand new service. At no point did we say that a licence purchase will entitle you to all new products and/or services that we provide. It's no different really from IP.Blog or Gallery, etc. They are all separate products and purchasable separately.

Yes, it is different that IP.Blog or Gallery... the price for some customers (change their licenses) and the price for others (included)...


I think it would be better to consider as a new add-on as you will do with CCS which I'm sure I'll buy...


Thanks for reading :thumbsup: