Esperanto

Since posting I set the price to £1 and purchased a ticket myself, and it worked perfectly. And if that's how an invoice with several identical sales but with fields looks, then I think we might conclude that he maybe added two separate goods to his basket. It was gone midnight when he purchased, so attention might not have been as great as it could have been!

I upgraded to 4.7.16 a couple of days ago. A customer purchased a ticket for our conference overnight and has contacted me about a mistake: he's been charged twice because the conference ticket appears as two goods purchased once each.

You could put that down to human error (although that would require somebody to commit the action of clicking on the quantity counter, so seems unlikely) but what's caught my eye is that it's the same good listed twice with a quantity of 1 rather than listed once with the quantity showing 2, as was the case prior to upgrade:

Could somebody in Support please look into this for me?

My site rarely needs to send me an email but I've noticed that when it does, some text seems to be hashed. Here's an invoice for something I bought on my site with Commerce yesterday. There are several yes/no fields which are showing as (identical) hashes rather than the correct "no":

Similarly, messages triggered by @Michael.J's Forms app is producing hashes rather than the text content which the recipient is supposed to read:

What problems should I take to try to resolve this, please?

It's Apache on Linux, Marc, which I access via cPanel.

On 10/12/2022 at 3:51 PM, Alex Duffy said:

Hi Michael J, great app, and as Giray say, it is disabled now due to update 4.7.3 on Cloud, looking forward to an update.

It's not limited to CiC; I've just uploaded my on-premises site, and Forms was disabled during the upgrade process. Here's the message displayed in the ACP:

PHP8 Incompatible Customizations

Mathematics doesn't seem to be a strong point of 4.7.3, and I'm unable to upgrade.

I changed the limit to -1, and have now successfully completed upgrade.

2 hours ago, teraßyte said:

This one's the culprit most likely.

Nearly: it was "Keep previous versions?", which I missed when listing my settings above, which is why Marc couldn't replicate the problem.

Just now, Marc Stridgen said:

 

@Esperanto are you ok for me to create a category for testing there?

Please do, Marc. I updated the saved password on file earlier.

A further complication, Marc, is that although the process created the categories anyway (just with the default settings rather than those specified), (the unchanged) permissions seem not to be respected. They look like this, as you would expect:

Here's where it's positioned relative to the other categories:

And yet if I try to create a new record, the new category isn't an option and doesn't feature in the sidebar:

Setting tab:

• Allow Comments: off
• Allow Reviews: off
• Allow file submitter to view log?: on

Submissions tab:

• Version numbers: Disabled
• Allow tags: off
• Allow prefixes: off

Hi, Marc!

I had one third-party application and three plugins active: having just disabled them all, I tried again, receiving the same error:

UPDATE `downloads_categories` `downloads_categories`  SET `cname_furl`='trustees-2',`callow_anonymous`=false,`cparent`=0,`csortorder`='updated',`cdisclaimer_location`='download',`clog`=NULL,`ctypes`=NULL,`cmaxfile`=NULL,`cmultiple_files`=true,`cversion_numbers`='0',`cversioning`=0,`crequire_changelog`=NULL,`cmaxss`=0,`cmaxdims`='0x0',`ctags_disabled`=true,`ctags_noprefixes`=false,`ctags_predefined`=NULL,`cbitoptions`=133 WHERE cid=27 
IPS\Db\Exception: Column 'crequire_changelog' cannot be null (1048)
#0 /home/xxx/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*esperant_main...', Array)
#1 /home/xxx/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`downloads_cate...', '`cname_furl`=?,...', 'WHERE cid=?')
#2 /home/xxx/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save()
#3 /home/xxx/public_html/system/Node/Model.php(3316): IPS\Node\_Model->save()
#4 /home/xxx/public_html/system/Node/Controller.php(419): IPS\Node\_Model->saveForm(Array)
#5 /home/xxx/public_html/applications/downloads/modules/admin/downloads/categories.php(79): IPS\Node\_Controller->form()
#6 /home/xxx/public_html/system/Dispatcher/Controller.php(90): IPS\downloads\modules\admin\downloads\_categories->form()
#7 /home/xxx/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute()
#8 /home/xxx/public_html/applications/downloads/modules/admin/downloads/categories.php(44): IPS\Node\_Controller->execute()
#9 /home/xxx/public_html/system/Dispatcher/Dispatcher.php(153): IPS\downloads\modules\admin\downloads\_categories->execute()
#10 /home/xxx/public_html/admin/index.php(13): IPS\_Dispatcher->run()
#11 {main}

Notwithstanding the error, the categories were actually created:

Hi there, 

I've just tried to create a new category in Downloads, the first new one I've added in a couple of years. I've toggled a couple of the settings from their defaults in doing so. However, I'm receving an error:

UPDATE `downloads_categories` `downloads_categories`  SET `cname_furl`='trustees',`callow_anonymous`=false,`cparent`=0,`csortorder`='updated',`cdisclaimer_location`='download',`clog`=NULL,`ctypes`=NULL,`cmaxfile`=NULL,`cmultiple_files`=true,`cversion_numbers`='0',`cversioning`=0,`crequire_changelog`=NULL,`cmaxss`=0,`cmaxdims`='0x0',`ctags_disabled`=true,`ctags_noprefixes`=false,`ctags_predefined`=NULL,`cbitoptions`=133 WHERE cid=26 
IPS\Db\Exception: Column 'crequire_changelog' cannot be null (1048)
#0 /home/xxx/public_html/system/Db/Db.php(1156): IPS\_Db->preparedQuery('/*esperant_main...', Array)
#1 /home/xxx/public_html/system/Patterns/ActiveRecord.php(520): IPS\_Db->update('`downloads_cate...', '`cname_furl`=?,...', 'WHERE cid=?')
#2 /home/xxx/public_html/system/Node/Model.php(2494): IPS\Patterns\_ActiveRecord->save()
#3 /home/xxx/public_html/system/Node/Model.php(3316): IPS\Node\_Model->save()
#4 /home/xxx/public_html/system/Node/Controller.php(419): IPS\Node\_Model->saveForm(Array)
#5 /home/xxx/public_html/applications/downloads/modules/admin/downloads/categories.php(79): IPS\Node\_Controller->form()
#6 /home/xxx/public_html/system/Dispatcher/Controller.php(90): IPS\downloads\modules\admin\downloads\_categories->form()
#7 /home/xxx/public_html/system/Node/Controller.php(69): IPS\Dispatcher\_Controller->execute()
#8 /home/xxx/public_html/applications/downloads/modules/admin/downloads/categories.php(44): IPS\Node\_Controller->execute()
#9 /home/xxx/public_html/system/Dispatcher/Dispatcher.php(153): IPS\downloads\modules\admin\downloads\_categories->execute()
#10 /home/xxx/public_html/admin/index.php(13): IPS\_Dispatcher->run()
#11 {main}

It appears that whereas it's accepting NULL as a value for certain settings, it's not a fan of this for crequire_changelog. I'm on 4.6.12.1.

I have two client accounts with Invision Community because I use both a business and a personal card to pay for my various licenses. I very rarely need to use the business account (this one) but logged into the Client Area with it. Now that I've returned to the Community, I find that I'm logged in with my business account rather than my customary personal one. And there doesn't appear to be anything I can do about that.

I can sign out but there's no option to sign back in specifying an email address: clicking the option to sign in with an email address uses the credentials from the last-used account, which is no solution. It's possible, of course, to sign in using a social media profile, but I haven't linked any of those (they don't all use the appropriate email address anyway), and I don't see why I should be compelled to. Am I missing something? How do I enter the email address and password combination for the account I wish to log in as?

5 minutes ago, sobrenome said:

Same issue here