I'm getting an e-mail error and apparently my e-mails for validations are being sent out suddenly. Is there a fix?

23 hours ago, I_cant_Swim_ said:

Marc, that's not accurate. The Paste function pastes from Excel into Word properly, not as an image. I have the same issue as OP, I solve it as I wrote above.

Thanks buddy, I will give that a try. I don't remember doing that last year but maybe I did. 

@Marc Stridgen Any chance this can get fixed as it's very useful to be able to cut and paste directly from excel with links still attached. Thanks.

Yes, I know I get them if I log in as an administrator, but I'm talking about when I just log in as a user which is how it logs you in initally.

I'm trying to cut and paste an excel spreadsheet into a post and suddenly it's pasting it as picture vs the formatted spreadsheet.

Using the same cut and paste option in Windows 11 (Ctr C and CTR V) here's the difference from last year to this year:

Last year:

https://forum.orioleshangout.com/topic/46429-2022-top-75-prospects/

Notice all the links stayed linked and the format was perfect.

This year:

https://forum.orioleshangout.com/topic/50152-2023-top-30-prospects/

Now it's pasting as a picture and if I pick paste as plain text the link goes away and the format is screwed up.

1. Has something changed since last year this time?
2. Is there a way to be able to cut and paste it into a post like I did in 2022? 

8 hours ago, Luuuk said:

@tpasa

Is this happening in topics having a lot of images?

No, not really. It happens on all pages whether there are a lot of images or not.

10 hours ago, Marc Stridgen said:

I am unable to replicate this on my end. Please test on a default unaltered theme, with all plugins and applications disabled, both on your site, and the browser

It seems to be happening only with Edge browser.

I tried it on the default altered theme and it does the same thing. 

Is there a way to allow administrators to be notified of new registrations? I looked around and could not find a way to get this notification. Thanks.

When users click on next page it takes them to the bottom of next page instead of top. It happens mostly on Edge but also on Chrome sometimes. How do we fix this?

48 minutes ago, Jim M said:

I have moved this to a ticket so that we can better investigate this. Please watch your email for further communication.

Thanks, unfortunately where I work during the day,  have no access to my email on file so this was the only place i have to contact you guys. As of 14:15 it's still happening on and off.

https://forum.orioleshangout.com/forums/

I'm getting the following error at my forums for the last 30 mins: 

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront)
Request ID: ZLFbHKUaarRy7u1RsPklKaQza3Cz5x82JEpJOWNA5wGOG9DaWy-a9A==

On 3/1/2023 at 3:34 AM, Marc Stridgen said:

I would say its very unlikely this is a theme issue. Its actually more likely to be a system issue there. 

The problem is I can't recreate this issue with the default theme, only while using the dark illuminate version I have currently.

6 minutes ago, Randy Calvert said:

Add a default theme and switch yourself to use it. Then try to replicate the problem. That will help you figure out if it’s a theme issue. 

Also temporarily turn off all third party resources (applications and plugins). Does it still occur then?

Thanks, I will give that a try.

I'm running v4.7.7 but I'm having multiple users including myself having trouble clicking within a post and sometimes on "submit reply" button. I can't click on the end of a sentence but sometime have to click around further back in the last sentence to get a cursor in order to arrow over to the end to complete my thoughts. 

My forums are at https://forum.orioleshangout.com/.

Is this a common problem? I am running an IPSFOCUS theme but don't feel this should be a theme issue. 

8 hours ago, Marc Stridgen said:

This has never been a feature of the Invision Community series

Guess my former It guy who did play with code made our point to the main site. Oh well.

On 2/6/2023 at 5:36 AM, Marc Stridgen said:

You would need to modify your templates in order to achieve this. There is no way in which to do this without editing your templates

Wow, that's crazy. You guys seriously took that away? Why? Seems like an easy option to be able to modify besides messing with code. Where's the easy button? 

Ok, I'm at a lost. I've searched and searched and I can' find a way to change the URL on the logo at the top of the forum. I've always had it pointed to my actual website but now it just takes me to the main forums. Any help would be appreciated.

My forums are at https://forum.orioleshangout.com/forums/

I've tried fluid width and not fluid width, but my new theme (Illuminate dark) looks like this on my laptop screen. What do I need to adjust?

1 minute ago, Jim M said:

Glad to hear you got it sorted. You're very welcome!

Jim,

When I bring it up it doesn't go all the way across my laptop screen? Do I need to adjust something?

3 minutes ago, Jim M said:

I would suggest making it only available to your Administrator group. You do this by editing the theme and adjusting the "Available for" selection. You can then go to the front-end, scroll to the bottom, and click "Theme" to change your theme to it.

Thanks, when you say front end, what do you mean?

5 minutes ago, Jim M said:

I would suggest making it only available to your Administrator group. You do this by editing the theme and adjusting the "Available for" selection. You can then go to the front-end, scroll to the bottom, and click "Theme" to change your theme to it.

Nevermind, I figured it out. Thanks

I just downloaded a theme and customized it a bit. How do I preview the theme without it going live to members? 

Hello,

I could really use some help here. I can not upgrade to the latest patches because it says my templates are out of date. I don't know what we modified at one time to make them out of date, but I don't want my look and feel of my message board to go away but I don't know what I need to fix so I can upgrade. I don't understand the code.

My message board is at https://forum.orioleshangout.com/. 

How do I keep my look, graphics and be able to upgrade?

On 4/4/2022 at 4:12 PM, Chris Anderson said:

This help guide may prove helpful.

Got it, thanks. It was already running but the code looks like it changed.

I looked today and Google Analytics says I had 427,890 pge views over the last month but when I login to Invision it says I had 870K page views. That's a big difference. Anyone know the best place to add the Google Analytic code to get a more accurate assessment? 

Also, does Invision allow you get a better breakdown and go back further than a month?

Here's another one..

403 ERROR

The request could not be satisfied.

Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. 
If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. 

Generated by cloudfront (CloudFront) Request ID: hLQUGaCBI_V3hZc-QLdj8f-XRHZFNPUYs3RTuMDxCqx1ej3k2rP_Fw==

On 1/17/2022 at 1:24 PM, Jim M said:

Could you please provide an example? We will require examples here to see what is happening. Essentially, some actions you're performing is either creating an error multiple times and our firewall is blocking you or there is something else going on here that we need to address.

Mark, I sent the error message in the first post. This happens when just reloading the site. I also had a user say "after the migration it seems like the threshold to send a user to the site busy error message is overly aggressive.  I seem to be getting that message randomly during what appear to be relatively low traffic periods."

I asked him for a screenshot. I will send them as I see them or as people send them to me. I'm pretty surprised to be having issues already on your servers. 

Does anyone know if you can change the mobile author name color? On a computer, the author area has a white background so black looks good, but on mobile the background are is an off black. Anyway to change just the mobile author names to another color like white?