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Everything posted by Marc
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Downloading issues.
This is something we are aware of happening in the Edge browser, and it being incorrectly flagged. We are working on a fix for this
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Bulk mail number
There is no way in which to rate limit to x per day at the present time. Our advice if you are at the point you are hitting mail limits would be to switch mail provider to one which is better suited to your needs.
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Domain Edit
See the following guide on switching your site itself to https. The software itself ignores this in the licencing check, so thats not something you need to change on file.
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Hidden posts for new members
Glad to see you found the problem there 🙂
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Questions and Answers - Vote Count Not Displaying
There would be no way in which to do this without template modification
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User ban group
Just going back to the original topic here. If you have converted from vbulletin and these members were banned on vbulletin, you should see they are already banned on our system. If they are not, we would need to take a look at that so you should submit a ticket. As mentioned above, banned and validation are actually statuses of a member rather than groups. You can see in the member section of your admin CP who is banned and who is validating using the lists provided. Also, if you open any member in the admin CP, it will tell you at the top if they are validating or banned
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How can I change my domain?
Do you know what error you received there?
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Box format for WYSIWYG Editor (bug
I have created a new bug report for this. Thank you for reporting this issue
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4.6.8 Beta New Install Modified Files
Glad you found the issue 🙂
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Cant change License URL
Its not clear here if this is now working properly or not. Could you please confirm? If this is the license that you moved to cloud you are trying to use, its because it checks the domain. So there would have indeed still been an install there, but its not on your server. It just needed us to reset it on that occasion which I believe my colleague has done. Please let us know if thats sorted the problem.
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Post Before Registering Not Working
That is the reason why guests cannot post in that club. A club needs to be a public club where people to not have to join in order to be able to be posted in using post before register, as it has to be something whereby an initial registering user would ordinarily be able to instantly post
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Post Before Registering Not Working
It should actually work in any area that can be posted to by a member. The club in question, can a member post to before joining?
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install app? How i can do that?
Could I ask what browser you are using?
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Problems with RSS Feed
No problem at all
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Force registration/login before reading posts?
If the user has no permission to read topics, they will get an error message stating they need to log in anyway. You can customise the error message on the setup of each forum if you wish to do that. If you are looking for something more general, then adding a guest block on your page may be more suitable. You can add whatever text you wish to this. There isnt currently a way to do this after reading x posts.
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Box format for WYSIWYG Editor
Actually to the contrary. "WYSIWYG" by very definition is intended to be used only via the editor. The Page builder block is a text block which has further formatting options
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Refund of a module
As this is an issue related specifically to your account, I have created a ticket for you. Someone will be in contact as soon as possible.
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Box format for WYSIWYG Editor
Those however are 2 different blocks. The advanced item is on the page builder text block, not the WYSIWYG block.
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[Google Auth] System error
I have created a ticket for you on this, and will get it escalated to see what the problem is
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[Google Auth] System error
Before we do anything else, please disable all 3rd party items and then test this again. You have quite a lot of errors in your system logs related to those
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[Google Auth] System error
Please update your access information on file. You can do this from your client area, by selecting your license, then clicking "Review/Update Access Information" under the "Stored Access Information" section.
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Problems with RSS Feed
They are right there on the page just under the description tag <![CDATA[
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Oops! The area you are attempting to access is currently of
This would usually be an indication you have not updated all applications. First of all, go to System>Site Features>Applications and check the application is not simply disabled. If it shows it's a different version, then you need to upgrade it. Go to /admin/upgrade and log in there to see if there are any upgrades waiting. If not you need to upload a fresh set of files from your client area, then visit /admin/upgrade and log in again Once you have upgraded the applications, you may find you need to enable them again from System>Site Features>Applications
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Box format for WYSIWYG Editor
You would only see the "Source" button in the editor, if you have the "Can use HTML" option selected for you group. At present it seems you do not have this permission, so you would need to edit your group to gain this
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Missing a file after upgrade
Please update all access details on file if you are still having issues. You can do this from your client area, by selecting your license, then clicking "Review/Update Access Information" under the "Stored Access Information" section.