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Everything posted by Marc
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Landing page / Sales funnel
You would need to provide more information as to what you mean here, as this can mean a lot of things. For example, you are funnelling sales from where? This could be that you wish to get sales from users who try to visit certain areas, from registration, from specific areas or something else. The reason I ask is the honest answer here is "It depends". You may be able to do some within the core platform, depending on those answers
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Is it possible to gift a product or a subscription plan ?
There is no way on which to gift an item itself at the present time, unfortunately. What you Would do is create a gift card so that the user can purchase what they wish of that value.
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What are the differences between "articles" and "blogs"
Blogs are exactly what they say on the tin. They are blogs and nothing more. However articles are simply a database that is created in the pages application. Its 'articles', only because thats what it happens to be called on that database. It could easily be bug reports, or car stats, or any number of things, with any number of different fields, field types, which can then be customised only to within the limits of your own coding knowledge.
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How works commerce (marketplace function) ?
Our marketplace is actually a little more complicated than that as it allows items to show directly in peoples admin areas. But if you are referring to just selling it on the site and your users entering digital items for users to sell, It's a combination of downloads and commerce. As well as the above guide (thanks @DawPi), take a look at this one too The paid file setting are an option you can allow your users to use in downloads, if you have both downloads and commerce set up. So in the case of ours, we have downloads with the various categories in downloads you see (themes etc). We have the paid files allowed to our clients group, so clients can sell items and other clients can purchase
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There are no application icons in the admin panel
As mentioned above, the Likelihood is that the icon name has been translated to Something different in the language pack, and the corresponding icon name that its been changed to doesnt exist. I can certainly take a look and advise if you update your admin login details on file.
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How to deactivate or extend username shortening on mobile?
No problem. Glad to see you found the issue there 🙂
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Our pick doesn't work as carousel
Unfortunately, Im also not seeing any issues on Android. It seems the issue is on your end there
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Search Engine Issues in Pages App
One of the categories above the category that holds that item has "Set custom permissions" set in its options. You need to select the dropdown at the side of that item and select permissions. The "permission to view" permission is missing
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Created Categories doesnt Show in Forum.
We would need specific links and an example user if you would like us to check also
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Clubs Features Title translable
I have unmarked that for you
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Search Engine Issues in Pages App
On taking a look at this, the issue appears to be the parent category not having permission to view, which causes this issue.
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Warning Points not showing
My colleague has taken a look at the ticket, and it appears the number of warning points for that user was manually adjusted
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Push Notification Keys Missing
- Push Notification Keys Missing
Excellent. Glad to hear you got the issue resolved- Push Notification Keys Missing
I dont seem to be able to get to your admin area at present due to an issue on your server. Are you using windows server? If so, its likely this that is causing you issues unfortunately. You might find the following helpful- Quote links broken
You would need to check on a default unlatered theme in order to test this. Some of the items there can affect any area of the site- Quote links broken
Do you have an example item you can link me to, so I can take a look for you?- Legacy Downloads
Of course you can use that product if you still have it at any time, but we are simply unable to offer downloads of a product in which has not been developed in over a decade on the site, unfortunately. There is nothing stopping you using anything you already have there.- Emails Dont Show Images
I have responded to your ticket on that this morning With regards this issue, please check you dont have sendgrid modifying anything, which I believe might be what is causing you issues. Link tracking I believe tends to be the most common cause- Mistake -200 and Cannot Save Block Position in my community
Please do let us know what it was, so others know in the future if they have the same issue there.- Board is using a lot of ram?
Glad to hear your hosting is taking a look at the issues for you, and hope you manage to get those resolved- How to remove this from the Forums forum?
There would be no built in way to remove that item without theme customisation. I can move your ticket to that area to see if there is anyone who may be able to help you achieve that.- Canonical link for default page of community.
I have moved this to our community support area, as it would be outside the scope of support really. You would need likely need some amount of development to achieve this- Clubs Features Title translable
The club name and description can be entered only in one language at the present time.- Issues with Restrict from Posting
I see my colleague has actually answered since to let you know these are bugs that will be resolved in an upcoming release - Push Notification Keys Missing