Marc

It does, however unfortunately I am still unable to replicate this in any way, and from what you have said there someone else has tried to replicate on your own site and also cant. Im not sure what the 'mark read' Would have to do with anything. As you said, it marks every read as of that point in time

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

Sorry, Im a little confused on this part. If you mark the site as read, there will indeed be no unread I believe I did hit 'Mark Site Read' initially on my PC. I believe that stops all stuff before that not showing up but after that it should still show posts even on threads that thought i had 'seen' previous posts in the same thread.

Please could you double check you have all 3rd party items disabled, as the error message there would indicate this is not the case.

You could add a normal navigation link just using the menu manager, but if you want to change the colour of it like that, you will require some customisation in order to achieve that Https://invisioncommunity.com/4guides/global-settings/setting-up-your-menu-r27/

Please also disable opcache and try it. Opcache may well be what is causing you issues. Other than that, there really is little else we are able to assist with unfortunately.

Even that being the case, we are still limited in what we can do from our end. The reality is, its mamoto which is struggling to load, rather than your IPS software

You would need to take a look through the marketplace. Please could you zip one of those files? I can then take a look to see what may be the issue for you.

You could spit out the email to disk if you wanted to do so. You can do that using debug mode. Looking at the above though, that is on the receiving side. If it was broken our end, nobody would ever get any emails correctly, on any site.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

It seems its that specific video. What I uploaded was also mp4

As mentioned above, I need the IP pming to me

Have you asked that user if they are doing anything which may be contributing to this? Also , please PM me the IP

This appears to be an issue with the file you are uploading. If you take a look at your test message, you will see I responded with another mp4 with no issue

Prompted for what exactly? If you require questions to be set up and there are no longer andy set up, then yes they would be promoted to set them up.

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

The link you have provided there is unaccessable. Are you using any methods of registration outside of the software?

I have flagged this for our developers to take a look, as mentioned above.

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.

I have flagged our developers who are better placed to respond to your query. With regards our ticket system, we are simply doing support in a different way now. So you would post up here, and if it needs to be escalated to a ticket, we can do that.

That sounds likely to be an issue with your browser. If you uploa done in our test area here, are you getting the same issue?

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

There is no way in which to do that, unfortunately. It would show only items within that category, not items within its subcategories

Please could you provide me with an example of this? We can then take a look at advise accordingly.