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Marc

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Marc last won the day on October 29

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  1. Marc started following How to modify default template value in theme? , Unable to see attachment on new forum post , Problem with templates and 6 others
  2. Marc
    I have created a ticket on this for you, so we can get this resolved
  3. Marc
    No problem at all. Glad you have things resolved
  4. Marc
    You would use the support section of the admin CP and select customisations to restore a default
  5. Marc
    A Q&A forum would be switched to standard forum with the "solved" mode switched on.
  6. Marc
    The site has already been upgarded on your previous instruction. Its worth noting, if you couldnt get on the site, then he couldnt update anything in any case. You should be able to reset your password now
  7. Marc
    You would need to update your theme and any plugins/applications to the latest release, once upgraded. I will let you know once its complete, and you can then request a password reset again
  8. Marc
    I can upgrade your site to the latest release, if you are happy for me to go ahead and do that?
  9. Marc
    Looks like an issue with installation there, as mentioned in your ticket. One of those has been escalated, so someone can see why you cant generate a demo
  10. Marc
    Try again now. Once you are in, please ensure you upgrade to the latest release. Your issue with mail is due to this
  11.    Richard Arch reacted to a post in a topic: Dev Site Quandary - File Locations
  12. Marc
    Do an advanced search, and search for the key "and"
  13.    Dreadknux reacted to a post in a topic: URGENT: Unable to Upgrade to 4.7.19 and now my Community is Locked Up
  14. Marc
    Ive created a ticket on this for you
  15. Marc
    Excellent. Glad to hear thats now working 🙂
  16. Marc
    Have you tried this again today? there were some changes being make on the cloud platform
  17. Marc
    If you clear cache from the support area of the admin CP, does that correct the issue for you?
  18. Marc
    You would need to hide what is there that you dont want to see, and add a new link with a theme hook. You cant amend templates any longer
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