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Camoo

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  1. Like
    Camoo reacted to ehren. in "Clean Cut" SKin is GREAT! Should be the DEFAULT skin for IPB 3.x   
    With regards to the CleanCut skin.. the one inside the Customer area is the most up-to-date version of the skin. Despite being labelled as "beta" still, the skin is free of bugs (as far as I know), and there are no issues with the board or any of the official components - so it is entirely safe to use the skin on a live board without any worries. Essentially it's the stable version of the skin, so don't be put off by the beta.

    The skin will be updated asap by myself for 3.1.x when it's released, so there shouldn't be any delays in the future. IPS have a lot of work on their plate with regards to 3.1.x (and more recently the upgraded versions of gallery, blogs and downloads). All of the 'classic' skins are community projects - not maintained by IPS, so they're not really responsible for the status of those skins.. with the exception of the mobile skin.

    rbiss: The mobile skin has been on these forums for a while, but they may decide to wait for 3.1.x before releasing it..
  2. Like
    Camoo reacted to .Ian in "Clean Cut" SKin is GREAT! Should be the DEFAULT skin for IPB 3.x   
    IPS have not released an official version yet.

    When I asked on the forums, my post was ignored by IPS in the feedback forum, having waited until the new blogs etc. came out and still nothing. I then asked in a ticket and was told it was not an official skin at all and it was a community skin, and that it was dependant upon the community. It was only when I pointed out Lindy's post above that they agreed it was an official skin, but gave no indication of when it would be updated.

    I am disappointed with IPS on this skin as they promised it in 3.0.3 (I think) and since then we have had a couple of beta versions and nothing since 3.0.5 was released. It looks poor here and reflects badly on Ehren who originally crafted the skin and won the competition that IPS ran last summer.

    All very sad and not up to the usual standard of IPS on what is an excellent skin.
  3. Like
    Camoo reacted to broni in VBULLETIN USERS WORRIED ABOUT SKINNING   
    I'm really glad, I've been of some help :)



    This should be done in couple more days.
    I need to edit a whole thread, first, so there is one post for every section.


    Could you be more specific. What exact images?
  4. Like
    Camoo reacted to Matt in vBulletin Owners: Handy FAQs   
    Due to the increased interest in our products from vBulletin users over the past few days, I thought it would be convenient to collect pertinent information in one place and give you an overview of who we are and what we do.

    About Invision Power Services
    We've been creating forum software for over seven years. We work closely with our community and we're very [url=" about our development and we're all very active on this forum. Our customers range from small focused communities through to Skype, Vodafone, EMI, Sony and more. We take pride in our customer service and treat all feedback equally.

    Our Products
    We offer many community products and services:
    IP.Board
    IP.Board has come on leaps and bounds since the early days of 1.3 and 2.0. We've invested heavily into development and the result is on your screen now. A feature set overview is available. It has a built in report center, reputation system and warning system. It also extends the classic PM system into personal conversations that enable you to host private topics rather than a simple email-like PM conversation. It is very extensible with its new hooks system and applications framework. Not forgetting it's incredibly easy to write your own single sign on code or log in module to allow single sign on with your existing website or systems. It also ships with log in integration for OpenID, LDAP, Windows Live and Facebook.

    IP.Board also has many SEO tools built in. It allows for customizable 'friendly URLs' with proper 301 redirect headers is tampering is attempted. It also offers meta keywords and descriptions automatically populated based on post content. 301 redirects from standard 'old' URLS (showtopic=xxx) and more.

    IP.Board is available for $149.99. This entitles you to run the board indefinitely (for life). You get six months access to technical support, services (Spam monitoring) and to download the latest version of the software. Once that six months is up you can optionally renew for another six months for $25.00. You can allow your renewal to lapse without penalty and renew at any time.

    Licenses are not tied to versions so, for example, if you purchased IP.Board in 2006 and now want to renew for $25; you'll be able to download IP.Board 3.0.

    We offer one installation completely free and we can upgrade the board for you when requested. 30 days telephone support is also included free of charge. You will also get access to our peer-to-peer customer only forums. It's worth noting though that all our feedback from customers is in this public forum. We don't try and hide it, good or bad.

    We also offer a "Business License" - the main difference being that phone support is included while your license is active (not just for the first 30 days). The Business License is $349 and renewals are $50 per 6 months. As with the Standard license, it is not tied to a version and you can let it lapse and renew whenever you like.

    IP.Board and its applications require PHP 5.1+ (although we recommend 5.2+) and MySQL 4.1+ or MSSQL 2003+ (MSSQL driver available for an additional $60). IP.Board is just as happy on apache as it is in IIS.

    IP.Content
    IP.Content is our new community content system. We have avoided labeling it as a CMS as this gives certain expectation. IP.Content can do many things inlcuding pulling content from your forum to display on your home page. More information on IP.Content is available [url=" and [url=".

    Charles put together two short videos to help illustrate what it can do:






    It's worth mentioning those videos were taken during a beta of the first version. The next version adds much more functionality. Information available [url=".

    IP.Content is on offer at $49.99 currently and includes 1 year technical support and access to download the latest version of the software. Renewal is $30 per year.
    Just like with IP.Board, we'll be happy to install or upgrade it for you at no extra charge.

    IP.Blog
    This is our blog application for IP.Board. The best way to see what it does is to have a look at our [url=" blog.
    IP.Blog allows your users to create their very own blog within your community, and because it's part of our Community Suite, it's fully integrated and easy to use!
    IP.Blog is available for $49.99 and includes 1 year technical support and access to download the latest version of the software. Renewal is $20 per year.
    Just like with everything else, we'll be happy to install or upgrade it for you at no extra charge.

    IP.Gallery
    This is our full gallery application for IP.Board. We have the gallery installed here.
    IP.Gallery is our easy-to-use photo sharing application. Fully integrated with our other Community Suite applications, it allows your users to create albums and share their favorite snaps with others!
    IP.Gallery is available for $64.99 and includes 1 year technical support and access to download the latest version of the software. Renewal is $30 per year.
    Just like with everything else, we'll be happy to install or upgrade it for you at no extra charge.

    IP.Downloads
    This is our full download application for IP.Board. We use the download system here.
    If you need to share files with your users, or want them to share amongst themselves, IP.Downloads makes it easy. Documents, updates, utilities, media - whatever you want to share!
    IP.Downloads is available for $49.99 and includes 1 year technical support and access to download the latest version of the software. Renewal is $20 per year.
    Just like with everything else, we'll be happy to install or upgrade it for you at no extra charge.

    Other Products
    We also offer the following:
    IP.Converge
    IP.Converge is our innovative authentication system that enables separate applications to centrally authenticate users, and optionally share data such as profiles. IP.Converge works with all IPS products, and third-party products such as Wordpress and Joomla. It effectively provides a central log in system that all your applications can use so that your members only need one username and password. It does not need to be on the same server, either so you can link up a dozen IP.Boards from all over the internet if you wished.
    IP.Converge is free to all IPS customers.

    IP.Subscriptions
    This is an application for your IP.Board that allows you to sell subscriptions to your members. It is based on elevating permissions via the member group system. It works with PayPal, Sage and Authorize.net. PayPal allows for recurring payments.
    IP.Subscriptions is a free application for all IPS customers.

    Spam Service
    Even with a good CAPTCHA, communities are seeing a rise in human spammers that can bypass all "anti-bot" systems. There is no real way to automate protection against these spammers other than to learn and block them and that's precisely what this system does.
    Each IP.Board has a feature to "Flag a user as a spammer". This will unapprove all their recent posts and flag them as a spammer in the Admin CP. It also sends a ping back to us with their email address and IP address. If enough people report the same details, they are marked as a spammer. You can then set your board to not allow these users, or manually review them before validating the account.
    It's an incredibly effective tool and it's caught many dozens of spammers on this site alone.

    The spam service is free to all active standard license holders.

    IP.Tracker
    This is a community developed free application for IP.Board that adds project tracking to your forum. We use it ourselves here.

    IP.Shoutbox
    This is a community developed free application for IP.Board that adds a shoutbox to your forum.

    Modifications and Skins
    IP.Board has a very healthy modifications and skinning community. There are many independent skinning and modification websites dedicated to IP.Board. We also maintain a list of resources here. IP.Board 3 is a new product but the modification authors are gaining traction and making use of the new systems to product easy to install modifications. There are modifications for donating via PayPal, arcades and more.

    Please list any modifications you have and we'll try and match them up with IP.Board equivalents.

    Other Information
    Volume Discounts
    Please contact sales@invisionpower.com to discuss volume licensing.

    Standards of Service
    Our average support response time is less than two hours but, depending on the nature of your request, it may take up to two business days for your issue to be addressed. Our technicians will work to keep you updated on your request's progress.

    You can always view your existing tickets to see the progress of your request or what department your ticket has been assigned to. After a ticket has existed for 48 hours, you may use the management escalation feature to tag your ticket for management review if the issue is not being resolved properly. Billing, customer service, and special requests will only be answered during normal business hours.

    Our full standards of service page is here.

    A copy of our software license is attached below:
    license.txt

    Example Sites
    Here is a list of some sites that make use of our software:
    Skype - http://forums.skype.com/
    Vodafone - http://forum.vodafone.co.uk/index.php?act=idx
    O'Reilly - http://forums.oreilly.com/
    nVidia - http://forums.nvidia.com/
    Roxio - http://forums.support.roxio.com/
    NBC - http://boards.nbc.com/nbc/index.php
    Television Without Pity - http://forums.televisionwithoutpity.com/
    Atlanta Falcons - http://life.atlantafalcons.com/index
    American Idol Forums - http://idolforums.com/
    Neowin - http://www.neowin.net/forum/

    Conversions

    We can convert your data from vBulletin, including converting vB Blog to IP.Blog, and the albums feature in vBulletin to IP.Gallery. If you use the popular Photopost gallery, we can convert that as well.
    Almost every piece of data can be converted - and members will be able to log in with the same username and password they did on vBulletin.



    You needn't worry about broken links after you convert either, we have some redirection scripts that will take users from your old vBulletin URLs to the new URLs on IP.Board - so if members follow links from search engines, they'll still be shown the right content on your community.

    There are two ways to convert: firstly, you can download the free converter scripts on the conversions page and use them yourself, or you can purchase our conversion service and one of our technicians will handle everything for you.
    The conversion service costs $120.
    It's important to note that the free converters will only work with vBulletin version 3.8 - if you're not using 3.8 you should either first upgrade your vBulletin installation before converting, or if you purchase the conversion service we'll handle everything for you.

    If you have any special requirements such as merging multiple forums - please contact sales@invisionpower.com and we'll do our best to accommodate.




    Please feel free to reply. I'll maintain this post to add more information if required.
  5. Like
    Camoo reacted to Mark in Awful Support Service   
    Looking at your most recent tickets:

    608369: We waited for you to accept our disclaimer, which you eventually refused to do and closed the ticket yourself.
    606915: We responded about 4 hours after the ticket creation.
    604629: We responded about 40 minutes after the ticket creation.
    603845: We initially responded about 15 minutes after the ticket creation, and then you replied on a Saturday, and even then we got back to you about 8 hours later.

    In fact, I can't see any tickets that have been open anywhere near 48 hours. I see one that is open now, but that was also only created yesterday.

    Am I missing something? If you can provide the ticket IDs for the cases your referring to where you've had to wait, we can see what's going on.
  6. Downvote
    Camoo reacted to PromoPoker in Awful Support Service   
    I don`t know if this is happening only to me or not, but everytime i open a ticket i receive a response in not less than 48h.
    It is very frustrating when i have some little issue that can be fixed in 5 min and i have to wait 2 days for an answer.
    Usually i resolve it myself after some research.

    You definitely have to review your support service, isn`t this why i pay 25$ every 6 months?
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