elonegenio

What you need to do is only permit registered users to make a purchase. Do not allow guests to make a purchase. We got hit several yrs ago with a similar situation. We got attacked in our donation prompt as we permitted guests to make donations. Big mistake. Inivision did a fix in commerce where only registered users (not guests) could access the donation box.

Yes. I got a message earlier from a member to our contact us email which is one of the payment setting emails.

After upgrading to 4710 we are no longer getting emails when someone renews or pays for a subscription. Payment settings correctly list the emails but none are being sent to our designated email addresses.

So the bigger issue here is why would the data leave the block? I didn't adjust it and it seems like this is what happened last time. Do we just need to open the block editor daily to make sure it's still populated?

It wasn't showing before we did the upgrade this morning. I thought perhaps for some reason the widget stopped showing because we didn't upgrade, even though it was working the other day so we did the upgrade. It's still not showing and all the apps/plugins are compatible.

It doesn't show for Guests: Yet, the block is still there when I open the blocks thing:

It's disappeared again.

It wouldn't allow me to upload an image, then it said the block couldn't be configured when I tried to drop it into another space. It was originally on the sidebar.

It finally loaded and let me save it without an error. Hopefully it stays in place. Is there any way for it to remain visible to admins? I'd assumed it was there and working because I'd never changed anything about it but it had been gone for some time.

We only have one language. It shows now as a widget box for Admins that I managed to configure, but when using another browser that I've never signed in with (acting as a guest visiting the site), it doesn't show on the page. I cleared the cache twice trying to get it to show up for the guest. I've loaded it again and it now appears but who knows for how long.

Our guest widget is having issues, too. It doesn't show up. I've tried to reconfigure it. I've removed it and tried to place it again. It won't work.

I guess the other solution would be to not permit a subscriber from opting out of the renewal terms

This has occurred irrespective of the release. The most current one is UN: ramses and I left that user in the current state. I believe I found the problem. When a first time subscriber clicks on "TT contributor renewal terms removed by ramses" vs when a member does not remove the renewal terms. The member that removes the renewal term gets a months purchase with a blank dollar amount in the active section as follows: The subscriber that does not remove the renewal terms gets the correct programmed terms: So what happens is if a member clicks on remove renewal terms, then his one yr subscription lapses, they renewal after expiration, the new invoice/subscription retains the months feature instead of going to the 1 year programmed term. This results in a charge $299.52 (24.96 per month) to subscribe again instead of the correct renewal invoice amount of $24.96 one time annual charge. If a subscriber opts out of the renewal terms that section should not reflect a term that does not exist (months), it should retain the 1 yr annual period.

UN is lawlawless. After reviewing the issue I manually entered the correct renewal information. This type of thing occurs frequently. Normally when the error occurs, the system will enter the correct renewal amount (24.96) but will magically show 1 month instead of 1 year on the renewal term. Numerous times I have had to go in and manually enter the 1 year period and save.

New member joined for an annual fee of $24.95 with the renewal that is programmed to be $24.96 for a year. Instead what comes up is no renewal amount and a monthly charge.