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asking topic authors to respond to topic answers


Go to solution Solved by Daniel F,

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Posted

We have a spate of one time posters posting a question, viewing the answer then disappearing and some of the team are getting annoyed by this (rightfully so)

A colleague and I have been talking about this for years and I was wondering if anyone had every some a plugin / app to email topic authors to respond to answers to their posts with at least a Thanks? (typically british don't you know lol)

Does anyone have a solution how to get round this? how to encourage them in an automated sense?

Cheers

Posted

ahh yes, thanks Daniel.. i did recall this a while back thinking this would be a solution but forgot about it. I will enable this.

thanks

Posted
1 hour ago, Daniel F said:

Our software sends already emails for solved topics.

Make sure that the "Email author to mark a reply as a solution" setting is enabled

Hi Daniel

I am having issues finding this on our self-hosted version... latest version installed

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