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Posted

Sorry, Im a little confused here, as you mention only 2 there and state there is an unexpected format.  I need to know only the ones that are not working for you. 

Posted (edited)

2 and 8 work well because they show up in profile and calendar activity.
1, 4, 5 and 7 are only seen in profile activity.
3 and 6 I get an unexpected format message

Could contain: Page, Text

Edited by arrowman
Posted

Could you give me an exmple on your site on the middle ones of those. If they are showing on profile activity, they are present. Once we are done with those we can concentrate on the other 2, which I may need to get someone to look at further for you

Posted

Yes, every time I connect to a new feed, I check it in the profile activity. Since the profile activity shows the last fifteen events I decided to delete and reconnect to the first Google calendar that shows bank holidays (Saturdays). I did and they appear in the profile activity, but not in the calendar.

Posted
2 hours ago, arrowman said:

Yes, every time I connect to a new feed, I check it in the profile activity. Since the profile activity shows the last fifteen events I decided to delete and reconnect to the first Google calendar that shows bank holidays (Saturdays). I did and they appear in the profile activity, but not in the calendar.

As mentioned above, I need a specific example I can look at

Posted

Of course, for display purposes, each of them is on different calendars. If you want to see it on the site, their names are in the second column of the attached image or you can also try it yourself on your system with the links attached at the beginning. (that's the idea).

Posted

By the way, it would be nice to be able to choose the calendar to see if the tab was present in the year view, which is what I have by default.

Posted

I need a link to the profile that they are appearing on, and the name of the item that is appearing, so I have something to look through there. 

It is worth noting, you should also ensure you are using the latest release of the software

Posted (edited)

I have version 4.7.10 and I would like to wait for the update since I would have to check again that everything is still working. I need to fix this problem first.

Regarding the link that you asked me for (https://estadodechile.info/redes), go to the site and click on "Toda la actividad". As you will realize there is not much to see, apart from what I have uploaded. In this case it will be the calendar feed "DFB" (Saturday Bank Holiday). You can also click the navigation tab to visit the calendar and choose to view the other calendars.

The two calendars that do work are DFL and SMA which do not have many events (examples of which can be seen in the coming month of August).

Edited by arrowman
Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Posted

Please update your system to the latest release of the platform. Once you have done this, let us know and we can take a closer look

Posted

I am logged in there, and cannot see anything on your home page (permissions possibly?). 

To be clear, I need a specific example. So, as an example, on x page, this y item name is showing, and on z page it is not present.

Posted

We are taking about the icalendar feed.

You may test: delete the feed for “DFB” in the calendar DFB and upload the feed again, you will see that the feed don’t be visible in the calendar but appears in the activity (Toda la actividad) or in your account activity. And no, the feed is not the problem, I think, because it is commonly used.

Just now, arrowman said:

We are taking about the icalendar feed.

You may test: delete the feed for “DFB” in the calendar DFB and upload the feed again, you will see that the feed don’t be visible in the calendar but appears in the activity (Toda la actividad) or in your account activity. And no, the feed is not the problem, I think, because it is commonly used.

And the server it’s ok.

Posted

The two calendars that do work are DFL and SMA which do not have many events (examples of which can be seen in the coming month of August).

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