elonegenio Posted May 26, 2023 Posted May 26, 2023 After upgrading to 4710 we are no longer getting emails when someone renews or pays for a subscription. Payment settings correctly list the emails but none are being sent to our designated email addresses.
Jim M Posted May 26, 2023 Posted May 26, 2023 Are you receiving other emails from the community to these email addresses?
elonegenio Posted May 26, 2023 Author Posted May 26, 2023 (edited) Yes. I got a message earlier from a member to our contact us email which is one of the payment setting emails. Edited May 26, 2023 by elonegenio
Jim M Posted May 26, 2023 Posted May 26, 2023 Thank you. I have moved this to a ticket for further investigation. Please watch your email for further correspondence.
Recommended Posts