quoting guests without moderation

[senny]

Hi All,

Is there an option to allow registered users to quote guests posts without need for moderation?

Thanks

[Marc]

Users will not need moderation for quoting a guest. Do you have any other kind of moderation set for standard users?

[senny]

Standard Users do not have moderation enabled - when they write new posts or reply without quoting then their posts shows up immediately but when they quote guests post it goes to moderation queue.

I would like to avoid moderation queue for registered and cannot find setting for that.

[Jim M]

Do you have any Word Filters or Links & Email Addresses which you have setup to trigger moderation? This can be found in ACP -> System -> Posting. This would apply to all member groups who are not setup to bypass it.

[senny]

Yes I have, but that's not a case.

[Jim M]

Just now, senny said:

Yes I have, but that's not a case.

Please provide us an example URL of a post which was mod queue'd and we can review it.

[senny]

For example:

https://igrit.pl/forum/topic/4518-ziemniaki-wczesne-2023/?do=findComment&comment=68697

[Jim M]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[senny]

Updated login access details to CP

[Jim M]

You have a third party plugin which interacts with posts. Could you please disable this then test again?

[senny]

Disabled all plugins. Unfortunately did not help. Please advise.

[Marc]

Before we are able to proceed, please update to the latest release of the platform, then test this again