hpcrazy Posted May 12, 2023 Posted May 12, 2023 A customer just wrote me that he was not able to make the paypal payment for a bigger order ( approx. 800 US$ ) and sent me an errormessage. I logged in with a test account to test the payment gateway. All was working - the paypal window popped up where you need to enter the code provided by SMS. But the amount which I tested was lower. So my question is - was this just a temporary error or is there something need to be fixed ? I also checked the settings in AP - all looked normal since I never changed the settings anymore since the system is running. Thanks for the help in forward.
Marc Posted May 12, 2023 Posted May 12, 2023 Take a look at the transactions showing on the admin CP, as you may see what the issue is there
hpcrazy Posted May 12, 2023 Author Posted May 12, 2023 (edited) I did some further investigation : It seems like when I order one product of 85 US$ then it works but when I order 5 of them then I get an error message. One week ago it was possible to make orders with more then 1 product - then I did the current upgrade and as it seems it's not possible anymore.... Edited May 12, 2023 by hpcrazy
hpcrazy Posted May 12, 2023 Author Posted May 12, 2023 as an additional information - i checked the manual payment gateway there all works fine.
hpcrazy Posted May 12, 2023 Author Posted May 12, 2023 I made more tests - as it seems as soon as one want to purchase more then 1 from any product in store and you want to pay with paypal the error message displayed above appears. 1 Product works.
Solution Marc Posted May 12, 2023 Solution Posted May 12, 2023 I have created a ticket for you on this, so we can look further into what is happening
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