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reaction icons not visible for certain groups


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Posted

Hello,

Some users cannot see the reaction icons (LIKE, AGREE, ETC). I can't find the setting to enable all user groups to see the reaction icons. See attachment. No icons. How can I enable them? Thanks

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Posted

@OptimusBain normally that's under Members > Members Settings > Reputation & Reactions > Reputation Tab

Please note that whichever group you select there, you are excluding them from the reactions system.

Now, it's odd if that happened overnight or with some upgrade, as those settings shouldn't change. So, not sure if that's the problem.

  • Solution
Posted

Its actually more likely to be in the groups. Look in Members>Groups, edit the group for that person, and look on the social tab. I suspect, given what you have said there, you have a limit set. This will be why there are only some users seeing them and some not.

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