Mike Hillard Posted March 3, 2023 Share Posted March 3, 2023 Our store uses Authorize.net as the payment processor. On Sunday evening, our Authorize.Net API Transaction key was invalidated due to an internal error. We regenerated a new Authorize.Net API key and reconfigured all of our sites. All of our sites resumed normal operations, except for our Invision store. I have confirmed that the new API and Transaction keys are entered correctly, but customers are unable to place orders and receive a "There was an error processing the payment. Please try a different payment method or contact us for assistance" error. We tried multiple cards from multiple people, but no luck. While troubleshooting the issue, the backend support articles recommended upgrading the PHP and Invision versions before contacting support. I tried to update to PHP8.0, but the site went completely offline. The error logs showed this stack trace: PHP Fatal error: Uncaught Error: Call to undefined function IPS\get_magic_quotes_gpc() in ****/public_html/system/Request/Request.php:117 Stack trace: #0 [internal function]: IPS\_Request->clean('9e86267d4c48ff1...', 'ips4_device_key') #1 ****/public_html/system/Request/Request.php(54): array_walk_recursive(Array, Array) #2 ****/public_html/system/Patterns/Singleton.php(41): IPS\_Request->__construct() #3 ****/public_html/system/Session/Front.php(44): IPS\Patterns\_Singleton::i() #4 ****/public_html/system/Dispatcher/Standard.php(304): IPS\Session\_Front::loggedIn() #5 [internal function]: IPS\Dispatcher\_Standard->__destruct() #6 {main} thrown in ****/public_html/system/Request/Request.php on line 117 I rolled back to PHP 7.4 and attempted to upgrade Invision to the newest version, but am unable to do so as the upgrade requires PHP8.0. Please advise. Thank you! Link to comment Share on other sites More sharing options...
Stuart Silvester Posted March 3, 2023 Share Posted March 3, 2023 Hi Mike, You'll need to upgrade your server to PHP 8.0 and then perform a manual upgrade to the latest version, please take a look here for further information about that process - https://invisioncommunity.com/4guides/welcome/install-and-upgrade-r259/#manualupgrade Mike Hillard 1 Link to comment Share on other sites More sharing options...
Mike Hillard Posted March 3, 2023 Author Share Posted March 3, 2023 Hello Stuart, Thank you for the information. We were able to upgrade the PHP and Site versions and are now back up and running. I appreciate the quick response! Stuart Silvester 1 Link to comment Share on other sites More sharing options...
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