Lara Jarrett1 Posted January 30, 2023 Posted January 30, 2023 Despite following all of the instructions, I don't appear to be able to charge for digital files. I've copied all of the settings etc and there is literally no place to add a cost, so my files are uploaded as free. How do I change this? Lara
Adriano Faria Posted January 30, 2023 Posted January 30, 2023 (edited) You have to edit the groups you want to charge for files and enable it in Downloads tab. You have to enable paid files integration in Downloads settings. Edited January 30, 2023 by Adriano Faria
Lara Jarrett1 Posted January 30, 2023 Author Posted January 30, 2023 Thank you for the prompt reply Adriano, but I have changed the groups and enabled the paid files tab in the downloads section. Â
Adriano Faria Posted January 30, 2023 Posted January 30, 2023 That’s weird. That’s all you need to do. I just tested on my test site and works:
Lara Jarrett1 Posted January 30, 2023 Author Posted January 30, 2023 Im missing the whole selection from type until version number. I;ll take another look in the morning, but thank you for trying to help.
Marc Posted January 31, 2023 Posted January 31, 2023 Please let us know the user you are logged in as when you are trying to test this, and we can then take a look for you.
Lara Jarrett1 Posted January 31, 2023 Author Posted January 31, 2023 Hi Marc, Im logged in as the admin and the whole section for type, price and renewals are missing. This is just what I see when adding files.
Adriano Faria Posted January 31, 2023 Posted January 31, 2023 It may seem a dumb question but you have Commerce installed and enabled, right? If so, then enable integration with Commerce in Downloads settings (Paid Files). Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files. That’s all.
Lara Jarrett1 Posted January 31, 2023 Author Posted January 31, 2023 Hi Adriano, I've done all of that, but the section is still missing, Â
Solution Marc Posted January 31, 2023 Solution Posted January 31, 2023 40 minutes ago, Lara Jarrett1 said: Hi Adriano, I've done all of that, but the section is still missing,  It seems you havent actually done that, unfortunately. Adriano Faria 1
Adriano Faria Posted January 31, 2023 Posted January 31, 2023 Just now, Marc Stridgen said: It seems you havent actually done that, unfortunately. And that was I said twice for him: 43 minutes ago, Adriano Faria said: Then go to Members -> Groups -> edit your group -> Downloads and enable the option to charge for files. 🙂
Lara Jarrett1 Posted January 31, 2023 Author Posted January 31, 2023 Thank you and I'm not a him! 😉 The permissions I was changing were in the categories, but thank you both for your help, much appreciated! 🙂  Adriano Faria 1
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