Background processes error

[Marco Aurelio]

I get this error when starting background tasks manually:

ParseError: syntax error, unexpected identifier "em", expecting "->" or "?->" or "{" or "[" (0)
#0 /var/www/html/system/Theme/Theme.php(4599): IPS\_Theme::runProcessFunction('\tfunction email...', 'email__core_not...')
#1 /var/www/html/system/Email/Email.php(1050): IPS\_Theme::makeProcessFunction('Novo {$email->l...', 'email__core_not...', '$container, $me...', false)
#2 /var/www/html/system/Email/Email.php(543): IPS\_Email::devProcessTemplate('email__core_not...', 'Novo {$email->l...', Array, 'plaintext')
#3 /var/www/html/system/Email/Email.php(874): IPS\_Email->compileSubject(Object(IPS\Member), Object(IPS\Lang))
#4 /var/www/html/system/Notification/Notification.php(941): IPS\_Email->mergeAndSend(Array, NULL, NULL, Array, Object(IPS\Lang))
#5 /var/www/html/system/Notification/Notification.php(921): IPS\_Notification->sendEmails(Array, Array)
#6 /var/www/html/applications/gallery/sources/Image/Image.php(897): IPS\_Notification->send()
#7 /var/www/html/applications/gallery/extensions/core/Queue/Follow.php(39): IPS\gallery\_Image::_sendNotificationsBatch(Object(IPS\gallery\Category), Object(IPS\gallery\Album), Object(IPS\Member), 0)
#8 /var/www/html/system/Task/Task.php(47): IPS\gallery\extensions\core\Queue\_Follow->run(Array, 0)
#9 /var/www/html/applications/core/modules/admin/system/background.php(87): IPS\_Task::runQueue()
#10 /var/www/html/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\core\modules\admin\system\_background->IPS\core\modules\admin\system\{closure}(Array)
#11 /var/www/html/applications/core/modules/admin/system/background.php(138): IPS\Helpers\_MultipleRedirect->__construct(Object(IPS\Http\Url\Internal), Object(Closure), Object(Closure))
#12 /var/www/html/system/Dispatcher/Controller.php(107): IPS\core\modules\admin\system\_background->process()
#13 /var/www/html/applications/core/modules/admin/system/background.php(42): IPS\Dispatcher\_Controller->execute()
#14 /var/www/html/system/Dispatcher/Dispatcher.php(153): IPS\core\modules\admin\system\_background->execute()
#15 /var/www/html/admin/index.php(13): IPS\_Dispatcher->run()
#16 {main}

Invision Community
Version 4.7.6

PHP
Version 8.0.27

[Jim M]

Please check all customizations in your email templates and temporarily revert them. Seems to be an issue sending out notification emails.

[Marco Aurelio]

OK. I will try this.

[Marco Aurelio]

I don't have any personalization in the email templates.

 

[Randy Calvert]

I assume you've done the basics of disabling all of your 3rd party applications/plugins to make sure one of those is not interfering with the operation?  

[Marco Aurelio]

I already did that and it didn't work.

Edited January 24, 2023 by Marco Aurelio

[Jim M]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[Marco Aurelio]

10 minutes ago, Jim M said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Done!

[Jim M]

Is your custom language pack compatible with the release you're on? 

[Marco Aurelio]

It worked now. Thanks!

Edited January 24, 2023 by Marco Aurelio

[Jim M]

7 minutes ago, Marco Aurelio said:

I installed a compatible translation and the problem persists.

Was your existing pack upgraded?
Unfortunately, it would be based on what the user who is receiving the notification. If not, may need to change it to the default translation. If that doesn’t work, we’ll need to investigate further. Please ensure FTP access on file is valid. Thanks. 

[Randy Calvert]

29 minutes ago, Jim M said:

Was your existing pack upgraded?
Unfortunately, it would be based on what the user who is receiving the notification. If not, may need to change it to the default translation. If that doesn’t work, we’ll need to investigate further. Please ensure FTP access on file is valid. Thanks. 

It looks like he edited his post to say that it works now.  🙂

1 hour ago, Marco Aurelio said:

It worked now. Thanks!

 

[Jim M]

Oh, awesome! Glad to hear it’s working 🙂