Discrepancies between what is inside a forum and what is seen outside

[Rulex]

Hi all, 

we noticed that users can see the names of content not yet published in a forum in the cover of the same, is it wanted?
In that case, is it possible to remove this feature?

Thank you in advance. 

[Marc]

Its not clear what it is you are looking at there. Could you provide linked examples? Feel free to add these to the notes area of your client area if you wish not to share here

[Rulex]

Sorry if I was not clear, what I'm referring to is the presence of posts in the Forum Grid (image with text "test" highlighted) that have not yet been published inside the Forum, publication has been scheduled but has not yet occurred (in fact, as can be seen from the second image, the user cannot see the "Test" topic in the list of published topics)

Please let me know in case you need additional clarification. We also tried to find the notes area but it is not present inside client area, could you explain further exactly what you mean by "notes area" and where we can find it. Thx

[Marc]

These would be viewable if you have the ability to see hidden items. Could I please clarify that this is not the case?

[Rulex]

Hello Marc,

in our Forums page (the one in which you can see all the Forums cards with image, title, description and the last topic) there is a card that shows a not yet published topic, even in the case of anonymous users.
As you can see in the attached picture, no user has signed in (box 1) and the topic "testbis" written by E. (box 2) is visible even if its publication date was set to June 2023. 
We didn't expect this behaviour.

[Marc]

Before we continue, please upgrade to the latest release of the software, and test this again. If you are then still seeingythe same issues, let us know and we can take a closer look for you.

[Rulex]

Hi Marc, we upgraded to the last version and the issue persist 

Edited January 17, 2023 by Rulex

[Marc]

I am unable to replicate this on my own instance here. Could you please confirm this is a new topic you have created after the upgrade? If so, I will need a link to that topic

[Rulex]

Hi Marc, we confirm that the issue persists also on new topics (created after the upgrade)

We will send you the link to the page via private message.

 

[Marc]

I have created a ticket on this for you, so we can look into the issue further