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Real time "2 users here" yellow tag no longer displayed on forum pages?


Go to solution Solved by Jim M,

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Posted (edited)

When looking at the list of topics in a forum, there used to be a real time yellow "2 users here" (for example) when 2 users are currently viewing a topic, instead of the view counter. I haven't seen this in a while. Not on my site, not on this site either. Is this feature disabled? 

Here's an example of a topic that I know currently has multiple users viewing and typing, and yet it just shows the view counter as usual instead of displaying the real time number of users viewing the topic: 

Could contain: Text, Logo, Page

Ok so I just saw it here on this site. But I'm no longer seeing it on my site? 

Could contain: Cutlery, Text, Coin, Money

Edited by David N.
  • Solution
Posted

The Real Time Viewing/Who's Typing features are on our community here and available on the plan you're on. Please ensure that you have these enabled in your ACP and as you have a custom theme, you may wish to switch to an unmodified theme to see if that is impacting it.

Posted (edited)
4 minutes ago, Jim M said:

as you have a custom theme, you may wish to switch to an unmodified theme to see if that is impacting it.

That was it! Problem solved. Thanks so much @Jim M ! 🙂 

Could contain: Text, Page

 

Edited by David N.
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