MythonPonty Posted November 30, 2022 Posted November 30, 2022 Hey... After purchase a new license, i can't login in my backend to the marketplace. I've got following information.
Marc Posted November 30, 2022 Posted November 30, 2022 Could I please confirm you are logging into the marketplace with your client login, rather than your admin login?
MythonPonty Posted November 30, 2022 Author Posted November 30, 2022 Yes. I logged in with my client login and not with my admin login. Now i've got now this information, after clearing my cookies.
Solution Hatsu Posted November 30, 2022 Solution Posted November 30, 2022 Did you change anything on your setup? For me it was Encryption Standards. MythonPonty 1
MythonPonty Posted November 30, 2022 Author Posted November 30, 2022 @Hatsu Thanks. No i changed nothing at the server setup or anything else. Just installed my new license at the same server, switched the "License Key" for both forums and then tried to log into the marketplace. Maybe the license key causes this error ?
Marc Posted November 30, 2022 Posted November 30, 2022 I have created a ticket on this for you, so we can look into this further MythonPonty 1
MythonPonty Posted November 30, 2022 Author Posted November 30, 2022 I've updated for both licenses my access informations
MythonPonty Posted November 30, 2022 Author Posted November 30, 2022 Perfect. So i've updated my TLS settings and enabled TLS 1.2 Now it works... strange because I didn't actually change anything.
Marc Posted November 30, 2022 Posted November 30, 2022 Glad to hear that got you sorted out 🙂 MythonPonty 1
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